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My number is disconnected

katehaygarth
Visitor

‎09-01-2026 02:42 PM

Hello! For some reason I can’t make calls out from my phone and when people call me it tells them the number is not in use? 

can you help? 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-01-2026 03:10 PM - edited ‎09-01-2026 03:41 PM

@katehaygarth : Are you on contract or PAYG? When were you last able to use it? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

‎09-01-2026 03:31 PM

@katehaygarth wrote:

Hello! For some reason I can’t make calls out from my phone

Does your phone show coverage indicators?

Plus the questions already asked.