Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Messed Up Mobile Number

Hello,Help.EE have apparently given me the wrong mobile number & deleted my default number.Result: no-one can send me OTPs / text.For hours I have been on the landline phone to EE over this.I now cannot contact them - they were meant to phone back - ...

kr236rk by Investigator
  • 1040 Views
  • 40 replies
  • 8 Helpful

Resolved! Keeping my number active

Hi, my contract expires end of the month, Ive been with Orange/T Mobile/EE for god knows how long and as such Im kind of attached to my number.Im also going to be in Australia for at least 2 years, is there a way I can keep my number active as Im kin...

swampy442 by Investigator
  • 343 Views
  • 1 replies
  • 3 Helpful

Having trouble activating SIM abroad.

Recently I went outside UK for few months. I ordered for my sister to get me SIM, activate it in UK, and then she got it to me. They did a call in UK. Now I got message from EE, welcome to ..... And I could not do anything. Nor send message to 150, n...

justuser by Investigator
  • 402 Views
  • 9 replies
  • 1 Helpful

Blocked caller constantly leaving messages

Does EE really have no way to stop blocked callers leaving messages on Android?My 13yr old is getting constant random calls from either a shop or a spam caller (the message isn't clear so I'm hesitant to call the number back...). She has blocked them...

Dakiara by Explorer
  • 537 Views
  • 4 replies
  • 1 Helpful

7726 spam reporting

Please can you tell me if there is a problem using the 7726 spam reporting number to forward texts.Every time I send a message it just bounces back.The last time I was able to successfully send a message to the number was June 2021.I have seen in ano...

tmobuser by Established Contributor
  • 1069 Views
  • 14 replies
  • 0 Helpful