Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: Free wifi abroad

Hi, I have been charged £200+ for using WiFi to make calls. My roaming was off and I was not connected to any network.

Travelling Asia can’t contact EE

EveningI've been travelling through Asia since January using e-sims for each country after switching my EE contract to pay as you go around Christmas. Unfortunately I’ve not been able to do pay as you go, as the EE app will not let me link my phone t...

EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers; Is my voicemail set up already? Voicemail is set up as default for all EE mobile customers. If yo...

Resolved! Best Options abroad

Using phone in Australia

Re: Data rooming

Yes pls

What is the suffix ie @ee.net for forwarding e mails to sms ? Any know please

Resolved! Roaming in China

Not roaming connected?

Resolved! I cannot phone any contacts or 150. I have an iPhone 13 have switched off/on

No data or phone service in Denmark

I have been in Denmark for some months. I did have data and was able to make calls, but now I can't! I can only connect to Internet via WiFi. I'd be grateful for any solutions before I cancel my contract.TIA Richard

Resolved! Roaming Data Speed

I know that data speed on mainland Europe might be slower than at home, when roaming, but a) is there a difference between the daily roam versus the monthly pass? b) does anyone recommend getting an eSIM instead? Thanks.