Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Genuine or scam call?

Hi there,  I received a call today from this number 01942901392.It flashed up as EE on my phone but I wanted to check this genuinely was an EE outbound number?Thanks,Kate

Kloufras by Visitor
  • 358 Views
  • 2 replies
  • 1 Helpful

Resolved! Can't send an SMS

Hi,I'm having a problem trying to send a reply SMS from the hospital about an appointment.It won't send.  My RCS is working fine, but SMS doesn't seem to be sending.  I can't reply to the hospital with RCS as they don't support that on their end.IIs ...

LJHay by Investigator
  • 501 Views
  • 7 replies
  • 2 Helpful

Voicemail is set to off, but still get VM messages.

I've had my voicemail switched off for over a decade. According to my account settings it is still switched off. However, over the last month or so I occasionally receive an incoming call, my phone doesn't ring or vibrate, so no indication of an inco...

KennyWW by Contributor
  • 1309 Views
  • 8 replies
  • 15 Helpful

Unlock Voicemail

I'm trying to unlock my voicemail. The automated voice says "Please call customer services to get it unlocked"I call 150 - go around in a circle, get a text message with options to turn OFF/ON voicemailThis page doesn't have any available contact opt...

kckc by Investigator
  • 512 Views
  • 8 replies
  • 1 Helpful

Resolved! voicemail

I keep receiving voicemails from EE, asking me to record a message for my voicemail. I don't want to leave a message, but can't clear the repeated notifications until I listen to the message then it just comes up again, How do I stop it ?

diddlyf by Investigator
  • 892 Views
  • 10 replies
  • 2 Helpful

Can't buy roaming pack from South Korea

Hello,  I am currently in South Korea.I need to receive an important call from the UK, so I inserted my EE SIM card that I've used in UK until last August into my iPhone and topped it up in the app. However, I did not receive a welcome message, and m...

349009 by Visitor
  • 347 Views
  • 1 replies
  • 1 Helpful

Vmail

I'm trying to dial 901 to access my v-mails as usual, but am getting message 'I'm sorry but this number is no longer in service.' Any ideas how to resolve this and access my vmail? I have 2 messages waiting!

FiBud by Visitor
  • 561 Views
  • 3 replies
  • 0 Helpful

Can't make or receive calls but can still text

Can't make or receive calls on my mobile but can still send and receive texts. Phone is ancient Doro 3G and  on advice from EE I am going to order a 4G replacement, but am puzzled because every call I try to make brings up message that I've dialled a...

TrekVal by Contributor
  • 805 Views
  • 9 replies
  • 2 Helpful