Mobile Services

Google Premium One AI Activation Problem

I have a free Google Premium One AI in the inclusive extra of my plan, when I click on the activation link and login my google account, it takes me to the help page. I have been try this twice and it still doesn't work. Can anyone help?

Resolved! WiFi texting - spend cap error

Hello, In May of the previous year, I successfully utilized WiFi for text messaging for approximately four months. Currently, when I attempt to send a text message, I receive a spend cap error message (PSB). I wish to maintain my spend cap at 0 for c...

Resolved! Voicemail

Hi I can’t remove a voicemail’s red badge on my voicemail app

Difficulty receiving text messages

"I am experiencing difficulties receiving text messages on my EE eSIM. I can make and receive calls, but unfortunately, I am unable to receive text messages. Initially, everything was working fine—I could send and receive text messages—but after abo...

Can I reactivate my EE number without making payments or starting a new plan?

Hi, I cancelled my EE contract in Dec 2024. The issue I'm having is that some important services are linked to that mobile number which I can no longer access due to it not receiving any calls/messages. If I try to ring the mobile number it says "The...

Resolved! Unbar

Texting

Why can I no longer text? I have credit , and can make calls...?

Resolved! Any EE add-ons offer discounted international SMS pricing?

HelloI have the EE International Pass Add-On which brings down international calling prices, but it does not change the price of international SMS. EE charges 89p per text for international SMS to the USA. O2's equivalent plan changes 16p per text, ...

Resolved! WhatsApp

Hi all, I have a friend that has recently moved to Australia. We’ve been messaging via WhatsApp’s. To enable us to stay in touch.i am right in thinking this is then free and won’t cost me?thanks, LTaylor

Verification code via SMS from WhatsApp issue

HiI am abroad and I want to register by my EE number in WhatsApp for first time. I can receive SMS on my EE number in my location and my EE phone number is 'Pay as to Go" one, when I choose to receive verification code via SMS through registration on...

Mobile Services

Forum Posts