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Discussion about Mobile services, like roaming, calls, messaging etc

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Can’t receive text overseas

The last time I received a message was at 30/8/2024. It seems that I didn’t top-up during the past 180 days so my number should be suspended. I just top up my number today but still can’t receive any text what should I do because I’ve already left UK...

Wenn1e by • Visitor
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  • 1 replies
  • 2 Helpful

Resolved! Re: My Smartphone is not receiving texts

Hi, my phone does the same thing. I can't receive any messages from anyone! I also can't top-up my credit and data! I tried contacting '150' on the messages app but scince I have no credit I can't text '150'.

Disappointing and poor customer service

The customer services are very poor indeed.  My case was being dealt by a woman in Tech Customer Services by name 'Haz *****' who tried to finish up her part by closing the open case as soon as possible without a proper resolution to the issue. As th...

Resolved! Can't Divert All Calls To Another Mobile (Android)

I've just switched to an EE PAYG pack.  On my Pixel 6 Pro with my previous (pay monthly) provider, I could divert all calls to another mobile number.  However, repeated attempts to do this with the new SIM result in failure.  The preset diverts on bu...

Slioch by • Explorer
  • 275 Views
  • 2 replies
  • 1 Helpful

Phone off

I lost my phine last week I had it switched off and had an over due bill .....I got my phone back and paid the bill .......I've tried since wensday to get my phone bk on ....even 5 hours on chat on Saturday....they told me to switch phone off to see ...

Resolved! RCS and Billing

Hi guys,As a pay monthly user, I am curious whether RCS messages between iPhone and Android phones show on the message count on pay monthly bills and/or if they show on itemised billing.No-one seems to know the answer and the general help page states...

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