Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Help with understanding Data Access Report (may need further investigation)

Hi,Hope everyone is well. Can anyone help with the Data Access Report I received.The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38...

SMS not being received from multiple retailers

HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...

Resolved! Wats app

Can i get a full summary of calls made through my wats app from ee?

Resolved! Lyer,incorrect Groups

Always need the money and no give correct service!!this the EEjoke

How to send text from laptop to dumbphone which is registered with EE?

Hi,How can you send a text from a laptop to a dumbphone which is registered with EE?(Sorry i dont know what else to call them other than "dumbphones"?)

Calls to this number are barred from this phone

We returned to France last weekend and now get the 'Calls to this number are barred from this phone' message when I try to call back to the UK.We (my wife and myself) both have European Roaming package activated. There are no call restrictions/caps o...

not working

Sorry, but that doesn't work. You get the offer of their new visual service which takes you around in ever decreasing circles! I eventually got through to a tech guy in Wales, who was initially helpful, but when I explained that I was calling about t...

Resolved! SMS 150 Commands?

In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?

Caller identity - number seen even when turned off?

I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...

Instantly disconnecting from foreign landline number

I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...