cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Old number still linked to my email, how can i get the number back to sort it ot

Matthew02
Visitor

I just need information about this since I need the number to recover my email.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Matthew02  If this was a contract sim and you gave up that number you can not get it back.  If it’s a PAYG sim and it’s not been over 9 months you might be able to get a replacement sim with that same number.  If you still have the sim you’ll need to call customer support to request it to be reactivated.  After 9 months the number is deemed as no longer required so it’s taken back to be reused and you can not get it back.    
 
You’ll need to contact your email provider to request help in gaining access to your email account if the above is relevant. 
 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.