unlock content

Suzy231 · ‎15-08-2023

how do I unlock content? Can't believe EE is parenting me!

Northerner · ‎15-08-2023

Are you on EE PAYG or pay monthly contract?

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

If you are PAYG then youll need to prove your age with a credit card.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎15-08-2023

Hi @Suzy231

Are you on EE PAYG or pay monthly contract?

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

If you are PAYG then youll need to prove your age with a credit card.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Great155 · ‎24-08-2023

Hello how do I unlock content?

Leanne_T · ‎24-08-2023

Hi @Great155

Please see How Do I Turn On Parental Controls on My Device? for full details.

Hope this helps.

Leanne.