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Check call history

Adam0786
Visitor

Check what calls made last month 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Adrees786 

Welcome to the community.

If you have a pay monthly contract with itemised billing set up, you'll be able to download your bills in the EE app or on the EE website and see a full list of the outgoing calls that you have made from your phone.

If you don't have itemised billing, you'd only be able to see any chargeable calls that have been made.

Itemised billing cannot be backdated, so if you don't have it set up, you'd not be able to add it and see previous itemised bills, it would just start from the next bill and costs £2.50 per month.

You can also look in the call history on your phone, which will show the most recent incoming and outgoing calls.

Michael

View solution in original post

23 REPLIES 23
Chris_B
EE Community Star
EE Community Star

@Adam0786  On your device calls history if you don’t pay for itemised billing 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Francesca20
Visitor

My calls 

Leanne_T
EE Community Support Team

Hi @Francesca20 

Do you have a query about your calls? 

Leanne 🙂

How do I check the calls I made in August

Katie_B
EE Community Support Team

Hello @WILLIAM365

Welcome to the community.

Do you have itemised billing on your account?

Katie

I had to move from Plusnet a few months ago as they stopped mobile phones apparently.

Plusnet gave itemised bills with all my calls made on them automatically; so when did this illegal stuff come in about not being able to view my calls made?. Useful for forgotten numbers or things or to see how to budget my calls each month. 

It just seems another way for your company to get money in for something that has always in my experience been automatic. 

I won't be paying for any extra!! lists especially not per month.

 

 

Leanne_T
EE Community Support Team

Hi @Kathbak273 

Thanks for coming here. 

If you would like to discuss adding itemised billing please call us on 150 and the team will be happy to help. 

Leanne.

Tannie2
Visitor

Yes

Leanne_T
EE Community Support Team

Hi @Tannie2 

Welcome to the community. 

Do you have itemised billing on your account? 

Leanne 🙂