Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

unable to make a call even over 5g

Currently on hold waiting for ee with this exact same problem. Data working perfectly but unable to make a call even over 5g (150 works) this is on the full works plan

EE Services suspended

I’m on EE Unlimited essentials, yet my phone services have just been suspended and EE are requesting a payment to have my services resumed. If anything I’ve used LESS than usual, either way though I have UNLIMITED so it shouldn’t matter either way. I...

Unable to call Republic of Ireland

My phone will not allow me to ring the Republic of Ireland why

Resolved! old voicemail greeting removed

Please does anyone know why my voicemail greeting (that I recorded for Orange in the 1990s) has suddenly disappeared and been replaced by a standard one? I have been using the same iPhone SE for several years and have not changed any settings. I h...

sim not working cant make calls done all troubleshoting

My ee sim is not working. literally got it today had no issues and now it wont connect to network nothing. done all the trouble shooting and network settings. I cant even make a phone call to see if is a payment issue. The app doesnt work and i cant ...

Unable to receive authentication codes from my bank

I am having the same problem with authentication codes from my bank. Messages from other companies come through ok.

Resolved! Re: How do i see my call history for call in the last month

I need to see calls i made from।20 12 21 to 30 12 21

Cant send messages to short code numbers

I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?

Texting non-UK numbers

I’m a new customer and have set up most features on my mobile, but I cannot send texts to non-UK numbers — specifically, to people in Australia. I’m on a pay monthly plan and have an additional £20 monthly spending cap, so I can’t see a payment reaso...

My phone sounds robotic or disconnects

Did you ever get the problem sorted im experiencing it now ive recently switched to ee about 10 weeks ago and all people say to me is my phone sounds robotic or disconnects I also have to use WiFi calling