Mobile Services

Resolved! Potential fraud Calls

Hi AllI am getting too many spam calls. in the last week upto 7 a day, usually from similar company. I keep blocking nembers but they keep phoning. I cant get to talk to someone on EE. Cant get a link to talk to EE or chatI really want to stop these ...

Voicemail access

I have been left voicemails but when I ring my voicemail it says I do not have any messages when I can see I do.

Trying to send to my phone as a text

Read more I'm trying to send an email to my phone as a text. I believe I need the carrier gateway address for this. What is EE gateway?

Resolved! Block extra data add ons

How to block any add ons or

From the uk calls to foreign numbers are barred. Why?

I am trying to call abroad but I get this EE message saying that call to “this number” are barred on this phone. Why?

Resolved! Message not sent: service not activated on network

Can't send MMS

Resolved! Esim no signal

I finally recieved my esim on Tuesday after waiting since end of November last year and the sim worked for 2 days now says no signal and I can't ring or text 150 to get through to ee I did try on another phone but because that was also ee but a diffe...

No Incoming Messages After Porting

Hi,I recently purchased an EE SIM on a monthly contract online. The SIM was delivered on 10-01-2025 and initially activated with a temporary number. Everything worked fine while using the temporary number.On 13-01-2025, my number was successfully por...

Why can’t l contact EE

Hi everyone. I can’t make most important calls, get to ee costumer service. Any help out there?

Not receiving OTP

Hi all,I have recently switched to EE from another network whilst keeping my number and other details intact. However when trying to login to online banking, my phone is not receiving a one time password. My number works fine for friends and family b...