Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Cannot receive passcode from EE via text to link my number

I successfully registered on auth.ee.co.uk with my email, then head over to Link products > add a device > Add EE mobile or SIM > enter my number and press Send Passcode, the interface says 'We’ve sent a passcode to: 0749xxxxxxx' (my number) however ...

My sim has suddenly stopped working. I’ve turned phone off and on. No luck

Help! How to fix sim problem?

No Signal.

Currently out with no signal. Don’t have Skype. Can’t make calls, need to speak to an ee representative asap.

text problems

Hi, does anyone have any suggestions please- for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

Unusual text message

Read moreHas anyone else had a text message that shows up as EE but says it’s from BT claiming they haven’t sent a kit back (no idea what kit they are referring to) and that an extra charge will be on the next bill with a link to click. I’ve checked ...

My EE Service not coming back online from beung suspended

My service was suspended due to not being able to pay. But then i proceeded to pay today and got confirmation but my mobile services have not be put back online and i need them urgently to make calls text and use mobile data. What should i do?

Resolved! Competitions

How much have I spent texting 82122 pse.

Resolved! Did EE call me - E Guide 07973100194?

I received a call from EE Guide 07973100194. Is this a geniune EE number? Thank you.

My iPhone doesn't allow NHS numbers to call me

Hello, Hoping somebody can help as seen this issue posted before but not seen a solution. My iPhone 16 is not accepting calls from various NHS numbers (GP, various hospital departments). It is not a signal issue as they come through to my partner's p...

Not receiving OTP texts

I have exactly the same issue. I moved my number on 27/6 but I'm still having trouble receiving text messages like bank, directly from EE or government services. Normal text work but not these ones. I've called the customer service couple of times. ...