Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 913 Views
  • 0 replies
  • 3 Helpful

Resolved! Unable to receive 2-factor authentication SMS texts

This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company.  However, some other numbers have been able to send me texts.This i...

Resolved! Some calls go straight to voicemail

Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...

ee-voicemail.jpeg

Resolved! VM

How can I make my VM on or VM off

Famedie by Explorer
  • 345 Views
  • 2 replies
  • 2 Helpful

Mobile down AGAIN

Almost every week my mobile service drops out for a good 24 hours. No text, calls or data. I get a text (when it gets through a gap in the fail) to say, "oh we've found a problem in your area, we'll have it back up in 15 hours". This is usually over ...

Coyley by Investigator
  • 381 Views
  • 5 replies
  • 1 Helpful

Block / Suspend Line

I would like to block my 15yr sons iphone or suspend the line temporarily as punishment for being disruptive and using his phone at school.I want to turn the phone off so it has no functions for perhaps 48hrs then be able to turn it back on. He will ...

Connection problem

Could you confirm my number is connected please. The recorded message states this number is disconnected or no longer in service.Many Thanks, regards, Matt.

Matt2899 by Visitor
  • 249 Views
  • 2 replies
  • 4 Helpful

Phone diversion - who called what number?

Hello, so I have my home phone diverted to my mobile through virgin media and unfortunately on the iphone it doesn’t tell you whether they called your mobile or the number diverted. does anyone know how to find out please? thanks in advance!

Looran by Investigator
  • 616 Views
  • 5 replies
  • 1 Helpful

Angry, ruddy angry

Message stating 'Not registered on network' for two days now. To try and talk to someone is impossible and losing patience fast.

Raysur52 by Visitor
  • 306 Views
  • 4 replies
  • 3 Helpful