Hi
A couple of days ago I requested PAC codes for both my sim and got a call from the "Loyalty Team". I agreed to another 24 month contract on both sims.
I have now realised that the advisor failed to mention there was a 100mb speed cap on the new plans! I am not happy at all....
Can I reverse the change? I was getting a number of discounts on my old contracts, such as student discount and BT customer discount. Can these be added back on?
Thank you.
