Mobile Services

Set up new replacement phone

Good evening I have a phone replacement and my SIM card isn’t working in the new phone 

Messages randomly not received

Hello, I’m having messages randomly not received - both from me and to me, Android, iMessage and sms. I have an iPhone12Tried all the usual things, eg disable iMessage, restart, but several users have shown me screenshots of these occasional, seeming...

Re: Can’t make calls

I'm getting the same thing I can ring some people but not others as this happens to me also 

Sorry, but Roaming fees, again !

So I'm in the last week of my 3 week stay in Portugal. I get a warning that Im close to my spend cap of £50. Only now I'm realising that i will have paid £48 for the facility to use my phone abroard....but...I have not sent any texts, I've made no ph...

Data not working abroad have tried restarting phone still not working

Text not working

Anyone else having texting issues I am in west yorkshire

Abroad

I didn't let ee know I was going abroad now I can't use my phone any solutions please

Roaming

Im trying to use roaming in spain but i didnt know i had to send a message to 150 with ROAMING  to setup the phone for roaming so now i cant send the message or phone ee technical support to sort the peoblem out and use my data in spain. What can i d...

I can not make calls from my phone, they cut out as soon as I have dialled