Mobile Services

Resolved! How can I access SMS messages when no service

We have been without a signal since Tuesday morning (now Friday afternoon): Status Checker email messages just keep saying "this is taking us longer to fix than we thought". Is there any way I can access SMS messages over the Internet as there could ...

Travelling to Italy

Hi, I’m on a 30 day contract which renews every month.I am travelling to Italy next month for 5 days, I would like to use the internet while I’m there. which roaming add on do I need to get and how do I get it?thanks.

Resolved! Roaming charges in Carribbean

Can I use my data allowance in the Carribbean when in port

Going on holiday want to use phones abroad

Going on holiday want to use phone abroad

Resolved! Roaming in Germany and Austria

Upgraded EU roaming, currently have 4 bars 4 g. Cannot make calls or use data despite good signal. All settings checked and correct, changed networks, reset etc etc anyone else with same issues / solution? my wife’s phone is on same network / accoun...

Hello miss xxxxx xxxx here upgraded yesterday an have no network on either phone

[Mod edit: Please do not post personal information on the public board. Thanks!]

Resolved! Isle of Man Roaming

hi, i have added on to my account the Roam Abroad Pass as i am travelling to the IOM next week. Do i have to activate it somehow when i arrive or will it automatically sort it out for me.thank you

Resolved! Password needed when I ring 150, but I don't have one

When I ring 150, I am always asked for 'my password'. I have never had one. When I tell them this, they say I have failed authentication and won't talk to me any longer. What is this password, and how do I get one?

wifi&Mobiledata

for what ever reason my iPhone 14 will not use mobile data or Wifi. it says its on and connected but won't show, I've restarted the phone 3 times, disconnected reconnect, I'm not sure if its the ESim, tbf I can't really go without my phone as I need ...

Using data abroad

My data won’t work as I’ve just landed in a Spanish island. It says I have enough but it will not work.

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