Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Going abroad

Hi Leanne, I activated Roam Abroad midway through June as I was off to Italy and left it running as I’m returning mid-August. I assumed that you paid as you went but was told yesterday that it restarts on 24th each month, is that right? If this is tr...

Going abroad

Hi, is there a one off payment to be able to use your phone abroad?

Re: International roaming

We are having exactly the same problem with my daughters phone here in Spain this afternoon. There are 4 of us here, all on EE. Everyone else’s works fine except hers. It was working fine since Sunday and has suddenly stopped working today. I have r...

Resolved! Two different phone Sims on same account gone down in 24 hours

I have 3 lines on the same account for my son's and my phone. Yesterday my son's SIM went down, no network provider message and couldn't make calls. Re said no issues must be the sim card and sent a replacement SIM. Less than 10 hours later the same ...

Resolved! My phone is saying not registered on network

My plan includes roaming and I've just arrived in Tenerife, but unable to make calls. The message is, not registered on network '. I'm having to connect to my daughters hotspot to connect here.

Not able to hear caller's using EE

When I call and receive calls on EE I am unable to hear them however I can hear them on o2 and WhatsApp.

Resolved! Travelling to Norway

We are travelling to Norway from 08 to 20 August

International roaming

In the USA. Mobile Internet works but not for calls and txt. Biggest pain is that I'm unable to contact ee as the online message facility isn't working. Roaming paid for and activated on my account. Ideas????

My phone

I need someone to contact me about my phone I am not a happy customer

I need my internet working abroad please

I’m in a really bad situation… my plan it’s free calls messages and internet in eu country’s… I’ve landed last night with my little boy… and what a struggle to get a taxi and find we’re we staying coz my phone was not working…. I normally go a broad ...