Mobile Services

Roaming showing that I have 5G connection but cannot access mobile data

Good day,I am currently trying to sort out my mobile data as i do not have any mobile data at the moment, although inhave 4-5 bars on my signal bar and a 5G connection. I have tried almost all of the troubleshooting that i found the internet but atil...

Hi ,can't seem to make outgoing calls not even 150

Re: Roaming Not working

I've recently switched from 3 to EE as I was looking for a more reliable network provider and EE market themselves as the number 1 provider in the UK. I've also included the roaming add-on but I've had nothing but trouble with them, the add-on never ...

Going abroad

Re: SMS not received while I'm roaming in India

I am in India now and have the same issue. My bank cannot seem to send texts to me. I used to receive texts in the beginning, but since then has stopped. The network search has been set to Automatic. I have not set data roaming, not sure if I have to...

Roaming in Japan

I'm wanting to receive text messages in Japan. I've arrived and roaming seems to be on, data off, connected to WiFi but nothing coming through

Roam like Home - How to buy?

Hi,I have a 240gb pay monthly pack on my wifi dongle (is it a subscription pack I have no idea?)If I go to the EU how do I buy a Roam like Home pack? Can you do this in advance?   

New phone

Any info would be appreciated. I'm posted in Cyprus with the military. Just ordered an upgrade with ee which has been sent to my parents as they are coming out to visit me next week. Does the phone need to be turned on in the uk first and onto the ee...

Re: Roaming not working in the US

I have the same issue. I arrived in the US on the 16th July and purchased roaming on the 13th July. I have tried all the options that you have recommended to Maestro but still have issues. I I scan for the best network available which are AT&T, T Mob...