Mobile Services

Roaming not working ROAMEU7D

Hi,I'm currently in Greece and have a PAYG mobile with an active pass and enough credit to cover the 7 day roaming charge of £10. When I send ROAMEU7D to 150 I get a message back about data charges and this is not added to my pack. Frustratingly ther...

Voicemail Issues

Morning all,Ok, so I've moved from a monthly pay sim to 30 day sim only package.Since then I've had no access to my voicemail to point callers don't even get a greeting.I used to have Visual Voicemail on the pay monthly but I didn't think non monthly...

Data roaming

Hello I would like to add a data roaming pass to my child’s phone. His phone is on this account with a different number to my own. I would like the roaming pass for 1 week how do I do this? thank you

Roaming

Can I use my phone abroad without buying a roaming pass , can I just connect to the hotel wifi ?

Resolved! Cant make or receive calls in CHINA

Hello! I'm currently in Shenzen, CHINA. Before leaving i called EE and informed them of my trip and added a "world passport" that would give me unlimited calls, text messages and 1gb of data per day. Before travelling to China, i was in Dubai UAE for...

Resolved! Network coverage

I am currently in Seattle, Washington and my mobile broadband device (MiFi) will not connect. It is fully charged, I have removed the sim card and reseated it. It worked perfectly in Canada and in Alaska but for some reason will not connect here.

Unable to get a signal roaming in Mexico

I have a contract and activated roaming and paid 15 pounds for relevant roaming monthly add on before I left. I cannot access any signal on my ee sim. I have had to resort to buying a n esim which works fine so it is not the networks here at fault.I ...

Resolved! Re: Can’t make phone calls or text abroad

Hi I need help too actually now I’m in Pakistan but I am unable to make calls and send messages even I’m getting voicemails and missed calls but I’m unable to listen to them I purchased credit and package I do have minutes and sms but they are not wo...

Picture messages

A friend has sent me a picture message, when trying to retrieve it several times. The phone number says star with 447????? Any ideas about this thank you

calling

hi i want to ask if we call from our mobile to landline which no is started with 020 code does that call cost or its included in monthly plans minutes

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