Roaming

[Sanjivigaa]

Hi, I wanted to know how it works to use my phone abroad. Im flying out to America, my brother is the one that handles the phone bill. Is there anything he has to do so I can still use my phone etc in america 

[XRaySpeX · Accepted solution]

@Sanjivigaa : As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £15 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/usa.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

[Sanjivigaa]

So I’m on a contract phone right now, but i’m not sure about my data and stuff. I know my call and texts are unlimited pretty sure my data is too but it gets capped from hot spotting after a certain time. Can you let me know or is there a way to check my plan ? If I buy the extra £15 how does that work, would I just have to text roaming to 150 and any additional charges will be added onto my end of month phone bill ? 

[XRaySpeX]

Test AL to 150 to see your allowances.

Texting ROAMING to 150 has nowt to do with your charges. It just gives you permission to use your phone abroad.