Does anyone know if Roam Abroad pass is valid for 30 days from starting?

[SallySpencer]

How do you cancel Roam Abroad Pass via the app (or online). I can't find any option to cancel anywhere.

Thanks

[Christopher_G]

Hi @SallySpencer

Is it a smart benefit or an add-on that you have?
Chris

[SallySpencer]

I think it's an add-on - I don't think my package includes smart benefits.
I finally got an answer from EE via the online chat and they cancelled it
for me. For future reference, apparently you text STOP ROAMING PASS to 150.
I'd tried texting but had used 'stop roam abroad' and it didn't accept that.

Does that tally with your experience?

Thanks

[Christopher_G]

Thanks for coming back to let us know, @SallySpencer. 🙂

Chris

[GCCK · Accepted solution]

It's definitely an Add-On. To remove, either text to 150 (as per @SallySpencer, above) or go to My EE Add-ons & Benefits, scroll down to "currently active add-ons" and click Remove on right hand side next to Roam Abroad Pass.

[chrisbarton]

Thank you