Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Unable to roam in Nigeria

Hello all i forgot to turn off roaming before leaving but I called custmer service from abroad to get this turned on. I have been assured this is now ON but i am still getting Emmergancy calls only on my phone. I have switched off / ON and it hasnt h...

revkay by Visitor
  • 1302 Views
  • 5 replies
  • 1 Helpful

Broken charger on phone

I am having problems with charging my phone due to port damage, I have three months left in contract how do I get a new phone 

No signal in my area CR5 3EG

I have had no signal in my area CR5 3EG for over 24 hours everytime I check the signal checker the time to be fixed goes up first 6 hours then 11 hours then 14 hours and I check this morning and it is now a futher 16 hours. 

Roaming

Hello,I am currently in Greece with my boyfriend and his phone does not work at all. Data roaming is set to on, roming is set to on, the phone has connected to the local mobile network and shows a signal but it will not allow him to make calls or tex...

Resolved! Using phone in Japan

Hi! my daughter is going to Japan and we are trying to find out:A. If she will be able to use her iPhone in JapanB. Is there an add on we can buy that will mean she can use her phone (calls, texts, data) as normalI called EE and the lady I spoke to d...

Drewbags by Visitor
  • 30278 Views
  • 5 replies
  • 9 Helpful

Using my mobile in Bosnia and Herzegovina

Hello there,I'm travelling to Bosnia and Herzegovina via Croatia next week, and need to be able to make calls and send text messages.The EE website suggests a '60 minutes anywhere' add on, for calls and texts for £13.03 per month. I would only need o...

Gerard14 by Explorer
  • 6090 Views
  • 3 replies
  • 0 Helpful

EU Roming

I have EU Roming included in my package but on my return I have been charged for data on 3 occasions. Why would this be?

Dave2023 by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful