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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Using phone abroad

HiI recently went on holiday to Spain and received no text messages from EE on arrival in the country, in fact received no contact at all.  I could only access my device for phones, texts and whatsapp if I was connected to WiFI.  This hasn't happened...

Naida1 by • Explorer
  • 2032 Views
  • 9 replies
  • 3 Helpful

Re: Can’t make calls

Hi, My phone is doing the same. I cannot call out or receive calls. They are just blank. I cannot WhatsApp call even.  I have tried calling 150, even that is blank. The call timer starts but there is no sound. The last couple of days calls have been ...

SB21213 by • Visitor
  • 339 Views
  • 1 replies
  • 0 Helpful

No network in Canada

I am travelling in Canada and have had no access to a network since I arrived. I had  purchased a roam abroad pass before leaving the UK. My husband, travelling with me, who is also on EE has a network that is working. I stopped into an Apple Store a...

Dale53 by • Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

Resolved! Not registered on this network in Boston USa

I've arrived in Boston USA and cannot make calls and only occasionally get any data I have data roaming and it's activatedAll worked in Dublin on the way overI didn't get the standard text when arriving in Boston welcoming me to USA and confirming ro...

Paulby by • Investigator
  • 436 Views
  • 3 replies
  • 1 Helpful

Resolved! Best option for Costa Rica travel

I will be going to Costa Rica on business in October for 2 weeks. I have checked the roaming charges and can see that making and receiving calls is £2.34 a minute, which is more expensive for contracts than Pay as you go!As well as this, I can see I ...

TBurdon by • Investigator
  • 1995 Views
  • 6 replies
  • 2 Helpful

Network not working in Quebec

I've been in Canada for a year and I switch my sim over to my UK sim when I need to do authentication e.g. online banking, tax etc. I've never had a problem using roaming abroad with EE in Quebec but this week my UK sim doesnt seem to work at all wit...

CGW567 by • Investigator
  • 584 Views
  • 5 replies
  • 3 Helpful

Re: Phone won’t connect to a network in the USA

Hello, I’m having the same issue. I am in the USA and can’t connect. I get an SOS as a signal. I have the monthly pass and it won’t work. I’ve tried resetting WiFi, turning my phone on and off, no luck. I don’t know how to get in touch as I’m unable ...

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