Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming service

Hello I’m in the USA but my phone is not work can someone help me

Help with mobile whilst in Asia

Hopefully someone can help.I am in Vietnam and traveling thru Asia.I have got myself a E Sim so that I can use data without racking up massive charges, however I some of my apps have the Two Factor Authentication (2FA) activated.I cannot receive text...

Voice calls drop within 3 minutes when calling UK numbers abroad

Just as in the title.

Cancel roaming plan

How do I do this?

Has my account been changed

Good morning. I just want to know if my ee account has already been changed to the new payment plan of £6 a month. Kind regards Declan xxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Roaming in Tenerife

I think I've dropped a clanger and forgot to send "roam" to 150 before travelling, can this be activated at all now I'm already here ?There used to be a way to online chat, but they seem to have done away with it, or at least made it impossible to fi...

How do I set up MMS on my S20?

I have used the https://setup-ee.wdsglobal.com/ to install and set up MMS for my Galaxy S20, however when I try to send an MMS message it never goes through and returns the message "Not supported by network" How can I get this to work? I have tried ...

No mobile service in UAE

Hello. I’m in the UAE and I have zero mobile service. I have wifi but no voice or mobile data services, can’t receive SMS etc. any ideas?

Lost data roaming while abroad

Had nothing but problems since I moved from BT to EE a few weeks ago. And to top it all off, my data roaming has now stopped while I'm currently abroad. It was working for the first 4 days and now nothing on any of my family's SIMs.

Resolved! Voicemail

My phone appears to be stuck on voicemail and I cannot receive calls as I don’t hear that someone is trying to ring me. Callers just get the message that I am not available but this is not true. Can anyone help me to get back to a normal ring tone on...