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My data isn’t working in Itsly

I have arrived in Italy and my data isn’t working? I have an iPhone 13 and purchased a EE SIM card in the UK but it says it should work in Italy?  Any suggestions?Thank you!Canada 

Kaishad by • Visitor
  • 317 Views
  • 2 replies
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Resolved! Cannot send text

Hi I cannot send text messages any help would be great, sent EE a message see if there is a problem in my area again ty

Re: Unable to make calls

I’ve just started having the same problem I’ve got unlimited minutes but it’s not letting me make calls or call 150 did you resolve the problem If so do you mind letting me know how please,thanks 

Max323 by • Visitor
  • 1007 Views
  • 1 replies
  • 0 Helpful

No signal

I have added roaming to my account. I have just arrived into Benidorm and my phone won’t work. Anybody any idea how to sort it

Can't use phone

I'm in France working and ny 4g has gone. No data. Checked everything regarding data roaming, settings, mobile networks etc. I've been trying to contact ee but only getting call 150 which I can't as I can't use my phone. I've only got WiFi. I thought...

Tonyg21 by • Visitor
  • 344 Views
  • 1 replies
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Resolved! Voicemail issues

My Samsung keeps notifying me that there is a voicemail with the notification envelope that can't be deleted. There is no voicemail, to get rid of this I keep having to force stop the phone services but it reappears the next day. Any advice appreciat...

EU data charge

Hello! I have a "10gb Free UK and EU data" add on, on my account. I am currently in Greece and I am being charged the £2 per day rate.Could any one please help me understand why I am being charged? Fyi, I haven't used 10gb.  Many thanks.

Bazums by • Investigator
  • 1046 Views
  • 8 replies
  • 0 Helpful
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