Hi, we have roaming Add ons but are unable to call UK from EU (“Dial assist” and “you do not have access to this number “ .) Incoming calls are coming through however. So we obviously can’t call CS and messaging is not available! Very frustrating...
Hi Jon, Was this resolved? I have exactly the same problem with two numbers on my phone. If I call them from the UK then no issue, As soon as I am overseas (doesn't matter what country) then when I call the numbers the calls are immediately cancelled...
I have been a monthly paying customer of EE for over 10 years. My current contract will end on 29th of September and I believe it will be my last due to the poor service I have received in the last month.I am currently in Singapore for work, and sinc...
I have paid £15 for a roaming facility in Germany. I cannot send texts or make calls, however, even though I can receive Whatsapp and get onto websites. Can you tell me what to do to be able to send normal texts and make and receive normal calls? Tha...
