Can I set up Roaming after leaving UK?

skyebucks · ‎10-09-2023

My wife has had to go to Spain at short notice. She is already there. Can I set up roaming now? The Roaming instructions say do it before you leave.

Northerner · ‎10-09-2023

Hi @skyebucks

Yes she can. Download Skype and call using the Freephone number over wifi in my signature. Alternatively use EE live chat via the Contact us page:

https://ee.co.uk/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎10-09-2023

Yes, but not in the normal way but only by calling CS as per @Northerner

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎10-09-2023

The call to CS can be made by anyone who has account access or third party authority.