Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 12297 Views
  • 1 replies
  • 4 Helpful

Resolved! No Roaming in Alaska

Roaming all worked fine in Canada and my UK phone has USA/ Canada etc Roaming- no connection in Juneau Alaska and no networks visible in Auto or Manual search

pwc500 by Visitor
  • 607 Views
  • 1 replies
  • 1 Helpful

Sim and network issue

Hi, I am abroad and cannot seem to receive or make calls.My sim is connecting to any network and it is very difficult to call EE from abroad as waiting times are very long.Any other ways of contacting EE?I am on a pay as you go package.Please help as...

Sonalsan by Investigator
  • 1034 Views
  • 10 replies
  • 3 Helpful

Content lock

I have tried calling 1818 but it said that my credit card (not debit) is not usable for proving I’m over 18 and I also went to the EE store asking to remove content lock and it still hasn’t worked after 24+ hours

Rikv by Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Can't receive WhatsApp code

Hi I can't receive WhatsApp code on my daughters EE payg sim, they say it is an EE issue. Are there any settings I need to change? I can make and receive calls/messages/data so sim is active and has credit. Any ideas?? 

Trigd79 by Visitor
  • 2017 Views
  • 1 replies
  • 0 Helpful

Resolved! No service

There is "no service" on my phone today all day. Has the SIM been blocked for some reason? I have restarted my device and have also installed the security updates. I am unable to call 150 for help as the SIM is not detected on my phone. The chatbot o...

gaurav_93 by Investigator
  • 917 Views
  • 7 replies
  • 4 Helpful

Resolved! Charges for texts with emoji’s, photos on EE essentials?

Hi, I’ve just signed up for an EE essentials plan. I noticed it says you may be charged for texts with emojis, photos, pictures or group texts. Is this true? And if so does it happen if you’re using iMessage? I use these a lot so may need to cancel t...

BVCR by Explorer
  • 4436 Views
  • 4 replies
  • 2 Helpful

WiFi Calling

My Samsung Galaxy A12 will not work with WiFi Calling - Should it?

akc2 by Investigator
  • 834 Views
  • 10 replies
  • 3 Helpful