Re: Roaming

Alexk1109
Investigator
Investigator

Same here. I visited Greece 3 days ago, bought the roaming add on for 7 days, I’m still in Greece and data suddenly stopped working this afternoon.

I called 150 and they said that everything looked ok with my account so they forwarded me to the technical team. I was left waiting 50 minutes so I had to hung up. I will call them back tomorrow.

I’ve got an iPhone 8 Plus. Calls and texts are working fine it’s just data that doesn’t seem to be working. I even get the 4G icon at the top but no data is coming through.

Could someone help me as well?

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Try manually connecting to alternative Greek networks - are the symptoms the same on each?

Thanks for responding. Yes, I have just tried. Still no data.

Alexk1109
Investigator
Investigator

Quick update, the data became available a couple of hours after my last post here. I’m still unsure what caused this issue and how it was resolved. Anyway, it works now, so I won’t post anything new here for the time being.

Many thanks for your time @bristolian.

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Alexk1109 

Come back to the community anytime 🙂

Leanne.