Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! abroad

I am currently in Turkey, I believe I have got the EU roaming on my account.Does it cover Turkey?If not what is the best way to enable me to use my phone?

Jan2109 by Visitor
  • 318 Views
  • 1 replies
  • 1 Helpful

Can’t make phone calls , I can see full signal and 4G.

Hi,last night I was on M1 and all of sudden maps stopped working , I could see full signals and 4 G.tried to ring 150 and it said seems like you do not have enough credit to make this call.i restarted my phone few times but no luck.it’s a Pay As you ...

My data isn’t working in Itsly

I have arrived in Italy and my data isn’t working? I have an iPhone 13 and purchased a EE SIM card in the UK but it says it should work in Italy?  Any suggestions?Thank you!Canada 

Kaishad by Visitor
  • 292 Views
  • 2 replies
  • 0 Helpful

Resolved! Cannot send text

Hi I cannot send text messages any help would be great, sent EE a message see if there is a problem in my area again ty

Re: Unable to make calls

I’ve just started having the same problem I’ve got unlimited minutes but it’s not letting me make calls or call 150 did you resolve the problem If so do you mind letting me know how please,thanks 

Max323 by Visitor
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  • 1 replies
  • 0 Helpful

No signal

I have added roaming to my account. I have just arrived into Benidorm and my phone won’t work. Anybody any idea how to sort it