Where can I obtain call logs from last year?

Mummamel79 · ‎15-12-2023

Hi

I need to get copies of my call logs from April to August last year, is this possible?

XRaySpeX · ‎15-12-2023

Only from your phone's Call Logs unless you bought Itemised Billing over that period.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Mummamel79 · ‎15-12-2023

Hey thanks for the reply. I unfortunately don’t pay for itemised bills.
As far as I can see iPhones don’t keep call logs that far back.
I really need to see the call logs to support a court case so do you know if there’s a way to get them?

Kind Regards

Melanie

XRaySpeX · ‎15-12-2023

Perhaps the Police or your solicitor may have means of requesting them from EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎15-12-2023

@Mummamel79 your iPhone only show the last 100 calls made out of the last 1000 so if you delete some you’ll start to see more of that last 1000 but only 100 at a time.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.