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Discussion about Mobile services, like roaming, calls, messaging etc

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Calls barred to overseas

Today I have been unable to phone Denmark and Morocco and I’ve not changed any settings. I phoned both places last week. I get an automatic message saying, ‘calls to this number are barred from your phone. I’m sorry, goodbye’ It’s never happened befo...

FSD21 by • Visitor
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  • 1 replies
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Resolved! Charges for receiving texts whilst abroad

Hi everyone. I am absolutely perturbed, because today I was told that INCOMING texts (or SMS) were no longer free whilst abroad. I CAN’T FIND ANY CONCRETE INFORMATION ON THE EE WEBSITE (ARE THEY TRYING TO HIDE SOMETHING?) we often receive text messag...

Roaming

I’m travelling in Australia for a few months and I want to be able to use my data and my phone, is there an add on I can put on my account to do this? 

Resolved! Upgrade order not arrived

Unable to track order with order number. Waiting on receiving phone Samsung Galaxy s 23 - order no: xxxxxxxxxxxxxx any delivery update would be great.  Thanks  [Mod edit: Please do not share personal details such as your order number, as your posts a...

Unlocking phone

I am going round in circles trying to unlock my old phone!  It just keeps taking me back to the 'verify the IMEI number' page each time I following the email link!   I am on hold on the EE helpline but there is a 1h 30m wait!  Is there an online chat...

percy3 by • Visitor
  • 331 Views
  • 1 replies
  • 0 Helpful

Roaming / data usa

Hi, I accidently text ROAM EU instead of ROAMING to 150 when in the USA, and now I can't message 150 again to sort out travel dataAnd the app is down.Any suggestions to data?

Outgoing calls have suddenly stopped when abroad

I’m currently abroad (Spain) and was able to make calls both locally and back to the uk. Suddenly I’m now unable to make any calls. My plan says I can currently still use my data, anybody know what I can do?

Forest79 by • Investigator
  • 319 Views
  • 5 replies
  • 0 Helpful
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