Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 45 Views
  • 0 replies
  • 2 Helpful

Roaming not working in mexico

Hi i paid for the roaming add on and its not working i also switched on roaming before i left the UK and hasnt made a difference. When i follow your guidance below:“To do this, log into your My EE account online go to Menu > Account Settings > Parent...

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Lauritta by Visitor
  • 428 Views
  • 2 replies
  • 1 Helpful

Interned data outboard

Hello i m in Greece right nownon my holiday i activated roaming i bought data however i my data internet dosent work i cant even call from here to Uk number . Can you help me with that please 

Lukasz91 by Visitor
  • 321 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming Charges

Recently had a problem with roaming charges in Spain which is now fixed. Part of this solution was a discussion with my daughter (in Dubai & on the UK Sky network) who insists that she can make a phone call from a UK sim phone to any other other UK  ...

karis6197 by Established Contributor
  • 414 Views
  • 2 replies
  • 2 Helpful

Resolved! Conditional call forwarding

I have a Galaxy A70 & my wife has a Galaxy S9, both operating on the EE network. My wife & I are currently in Spain & were both using EE monthly Roaming passes up until September 18th which I have now cancelled due to the extortionate increase in mon...

karis6197 by Established Contributor
  • 2108 Views
  • 3 replies
  • 2 Helpful

Phone usage

Unfortunately I had by phone stolen whilst on holiday and now the insurance company what evidence of usage, how do I get   /  download the data?

Resolved! Roaming on pay monthly

I'm due to fly to Poland in 2 weeks and was just checking my "roaming" but apparently this is already added on with my contract, so does that mean I won't incur any additional charges? It doesn't really make much sense.

Ajayx by Explorer
  • 443 Views
  • 3 replies
  • 2 Helpful

Waiting….

I’ve been on the phone with customer services for 1 hour 24 mins and counting…

Can't speak to a human?

Why is it so difficult to speak to someone?I have now had to cancel my direct debit because of this impossible task! You just took double the money from my account.....Thanks EE

hmmmmmmm by Investigator
  • 1026 Views
  • 18 replies
  • 3 Helpful

Resolved! How long does it take for an upgrading tariff to connect to 5G

Hello. A quick question that I wondered if someone could answer for me please?I am in the process of looking at upgrading my current plan (which I have had since 2017). This plan only gives me 4G coverage. I know that 5G coverage is available in my a...

Fatboy71 by Ace Contributor
  • 834 Views
  • 4 replies
  • 2 Helpful