Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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No service on holiday

I have paid and set up my mobile pass for my holiday in Mexico,but have not had any service since I landed here yesterday 

Calls abroad

Hi Ive added calls aboard but  i cant make calls.I am being charged for it nearly £15 per dayI am not happy 

Resolved! Unable to enable roaming from South Korea

I am need to receive a verification text using my sim, however I did not enable roaming prior to coming out here. The app says I need to text 150, which I cannot do as I am in Korea, and I can’t call customer support as I don’t have roaming enabled. ...

Cate4 by Visitor
  • 459 Views
  • 1 replies
  • 1 Helpful

Daughters in spain and no service

My daughters in Spain and didn't send roaming to 150 before hand as instructed. Now she's there and has no service. She can't text or call. How can we get her up and running please

Data roaming not working

Hi, I’m just arrived in Spain and data roaming not working (I added the month roaming on yesterday). Can anyone help please as cannot call EE customer services?

ElaineC70 by Investigator
  • 1194 Views
  • 7 replies
  • 2 Helpful

EU roaming not functioning in Portugal

‎Hi  I am using Pay as you Go   EE and  i have  paid £10 for EU roaming yesterday   in Portugal. But it is  not working as I cannot use mobile internet here. Please help me sort this  problem out.thanks.Brian 

BrianDM by Explorer
  • 373 Views
  • 4 replies
  • 2 Helpful

Resolved! Roaming

 Good afternoon I’m currently abroad in Mexico and when I arrived I turned off flight mode and I have no service I had added the roam abroad pass a day prior to my departure from the UK. As I have no service I cannot call 150 and I have turned off au...

Yvee12 by Visitor
  • 278 Views
  • 2 replies
  • 2 Helpful