Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Re: Roaming abroad

Hey,I am PAYG and am heading to the USA. How do I go about setting up my phone so I can call/message home when I am away please?Do I have to buy a pack or just make sure roaming is on and I get charged when I use it?Does it automatically work abroad?...

Cannot receive verification SMS

Hi, I have recently joined EE and have ported my number over. I have got an SMS from EE on Thursday evening (26/10) that the port was completed. I have switched my phone off and on again and indeed my number was pored over. I can also send SMS messag...

Calling from Nepal

I asked EE on the phone to enable international calling 3 days ago and it’s not been done. I also paid for a calling from abroad service. Now I’m here nothing working!! As I can’t text 150 how can I contact Ee who have really let me down.

Missed call notification doesn’t work

Hi,I would like to receive a text after i have missed a call. if i am already on a call or do not available I don’t get a notification that someone has tried to call me. I’ve tried to call my voicemail to reset it by turning off/on but it didn’t help...

Resolved! Abroad

We’re going to Singapore in December for a few days and then to New Zealand for 3 weeks. What’s the best value package for using our phones?

Can't make calls or receive them

Me and my partner have different phones but on a family plan contract. Bill has been paid but neither of us can phone out or recieve calls. Reset our phones, turned WiFi off and WiFi calling off but not change. Can't ring 150 obviously to help, any i...

Resolved! Roam Abroad Pass USA

Hi. Is anyone aware of any small print excluding places from the Roam Abroad Pass in the USA?The reason I'm checking is that O2 have buried "Excludes Alaska & Hawaii" in their terms and conditionsI am considering joining EE from Vodafone and will be ...

EE WiFi-Auto not working on the underground

Hello,I am a pay as you go customer. I top up my account £9 every month for renewing my iPhone 12 mini's mobile service. I followed the instruction about connecting WiFi on the underground from a EE help page but still not working. Could anyone pleas...

Re: How do I activate international roaming so I can use my phone in Europe?

I cannot do it

Resolved! Voicemail not working

I have seen this question on here multiple times but can't see a solution. My voicemail says it's not setup/ activated. Tried holding down 1 key. Tried VM ON, VM OFF, VM ON (again), DIVERT VOICEMAIL ON. Tried the live chat but it timed out and can't ...