Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 1810 Views
  • 0 replies
  • 3 Helpful

Booking sheet/delivery label not loading

Hi, I have booked a repair via DPD courier who will collect my broken phoneThe link I was provided with to print the booking sheet/print label gives an error and I have tried several browsers and devicesHow can I print this off please? I'm anxious th...

jowills90 by Investigator
  • 440 Views
  • 7 replies
  • 0 Helpful

Resolved! Straight to answerphone

From home, any calls go straight to my answerphone. I use an iPhone 11, with WIFI calling turned on. I get three bars on my phone settings. I am missing lots of calls. Anyone got any answers please? Thx

mgunnill by Investigator
  • 511 Views
  • 9 replies
  • 2 Helpful

Resolved! Re: Going to Spain

Hello if this true I need to contact EEas my phone never worked in Spain 

1Kbw by Visitor
  • 292 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Roaming abroad

Hey,I am PAYG and am heading to the USA. How do I go about setting up my phone so I can call/message home when I am away please?Do I have to buy a pack or just make sure roaming is on and I get charged when I use it?Does it automatically work abroad?...

Zemma by Investigator
  • 537 Views
  • 6 replies
  • 8 Helpful

Cannot receive verification SMS

Hi, I have recently joined EE and have ported my number over. I have got an SMS from EE on Thursday evening (26/10) that the port was completed. I have switched my phone off and on again and indeed my number was pored over. I can also send SMS messag...

JonnyC8 by Visitor
  • 656 Views
  • 1 replies
  • 1 Helpful

Calling from Nepal

I asked EE on the phone to enable international calling 3 days ago and it’s not been done. I also paid for a calling from abroad service. Now I’m here nothing working!! As I can’t text 150 how can I contact Ee who have really let me down. 

MikeTate by Explorer
  • 589 Views
  • 6 replies
  • 2 Helpful

Missed call notification doesn’t work

Hi,I would like to receive a text after i have missed a call. if i am already on a call or do not available I don’t get a notification that someone has tried to call me. I’ve tried to call my voicemail to reset it by turning off/on but it didn’t help...

Passhap by Investigator
  • 2931 Views
  • 7 replies
  • 8 Helpful

Resolved! Abroad

We’re going to Singapore in December for a few days and then to New Zealand for 3 weeks. What’s the best value package for using our phones?

andybc17 by Visitor
  • 448 Views
  • 2 replies
  • 3 Helpful