Mobile Services

Trapped in San Diego. No ring tone, unable to make regular calls or text

I arrived in USA. My roaming pack is not working properly. I cannot make or receive calls. I contacted tech services on Thursday. They said they would contact me by email after two hours on Skype. They have not done so. .The tech guy even had me r...

Resolved! Using EE in South Africa

Hi,I have an EE package for the UK. I'm going to South Africa for 2 weeks and would like to use data allowance for things like Uber etc - not fussed at all about calls or texts.. From what I can gather if I want to add roaming in South Africa it will...

30 minutes from anywhere

EE offers calling from abroad in these terms:30 mins from anywhere Monthly £7.8230 roaming minutes to call or receive calls from UK mobiles and landlines (starting 01, 02, 03) from anywhere abroad every month. AddI bought this add-on for a t...

Roaming - What text message do I send if I want to turn off Roaming?

Re: No Network

Hi, I have made a trip to Spain today - however I do no seem to have any Neto work. Is there any issues or do I need to make any changes to my current settings ? Thanks Amandeep Singh

Resolved! Can I swap sims in the same account on a phone plan?

So for context I have 2 sim plans in my account, one which has a phone plan associated and one with no phone plan yet. I have the phone plan and my boyfriend doesn’t. My phone plan is associated with my SIM number and now I have ordered a new iPhone ...

Resolved! phoning abroad from england

why Im I charged for phoning Ireland from England, when my contract allows me to use my phone on my plan abroad anyway?.

Wifi Calling not working

Over the last week, the WIFI calling has not been working. I stay in an area where EE connectivity is ZERO so we rely on WIFI-calling but the WIFI calling has not been working at all. What can we do?

Resolved! Voicemail on a new sim with old number!

Hey so if I have a new phone and am waiting for a new sim with my old number on. Will I receive voicemails still? When I put this new sim card in that has my old number on will voicemails be lost? I’ve been left an important one in between sims and j...

Travelling to Ghana. What roaming / data options

HelloHave monthly plan. What are my options in Ghana? Can I use data from my plan?Is there a daily plan cost? Thanks

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