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Discussion about Mobile services, like roaming, calls, messaging etc

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To activate a price cap whilst abroad

I’m currently on holiday in Turkey and informed you. My roaming is not working and I requested a price cap of £50. However, I’m not able to activate it. I haven’t been able to make any calls and using the hotel phone which is going to cost me a lot o...

Resolved! Voicemail

Hi i recently forgot my pin for my voicemail and i am unable call ee and prefer live chat or email can anyone help me?? 

Ngray775 by • Visitor
  • 273 Views
  • 1 replies
  • 0 Helpful

Resolved! Calls blocked while I am abroad

I have a travel data pass ( outside the EU) activated before I left Uk and I activated roaming too. I have a spend cap of £40 which is apparently enough. Today I tried to phone a Uk number for the first time since  I was away and I’m getting messages...

Wjs57 by • Investigator
  • 755 Views
  • 8 replies
  • 1 Helpful

White traingle on top of screen with exclamation mark

I'm in America, and I have a roaming pass. But I can only text, not call. I have a basic 4g Nokia and there is a white triangle on the top left of the screen. I have a sim-only plan and don't use any data. EE says I can use my usual plan but I can't ...

Cmarti87 by • Investigator
  • 1224 Views
  • 11 replies
  • 4 Helpful

USA

Hi. I’ve just arrived in the USA but have no network so  can’t send texts or make calls. I’ve not had this issue before. Do I need to enable something? 

Re: Not receiving text

My sister just landed at Heathrow and had an EE sim installed. Calls are fine, also texts from another iPhone (via AppleID), but not receiving texts from an Android via her new phone number (with country code 44). Have tried turning iMessages off & o...

Ijb7 by • Explorer
  • 2408 Views
  • 12 replies
  • 1 Helpful
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