Community Activity
Orders and deliveries of Ipad
I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the doc...
Returning kit I don't have after house sale fell through.
A day before I was supposed to complete on a house sale our buyer pulled out. So our move from Cheshire to Wales didn't happen.I had previously arranged broadband and new kit was being sent to the house in Wales (a rental house). Obviously, I was not...
Ee app not working Easter weekend
Any ones ee app not logging in?
How do I find all the motorbike racing?
Hi there - I've just recently moved everything (broadband, TV and phone) to EE from Sky - after 16 years!The reason being, I'm a big motorcycle racing fan and the World Superbikes and British Superbikes is leaving Eurosport at the end of the month.I'...
Apple Music Subscription not available through EE
I have added Apple Music as my inclusive extra on my EE plan.I have has 4 different phone calls with EE and the support team are struggling to solve the issue. I was referred to Apple on two occasions, having being told that it is an EE problem, due ...
Resolved! Disgusting roaming abroad price increase by 200%
I am visiting Australia in a week. In preparation I visited the EE shop in Bognor Regis in November. I wanted to find out the price for roaming abroad. The agent there told me it would cost £25.00 for 28 days and to come back in January 2025. Now ...
Resolved! keeping old number
Hi, I spoke to EE last week about moving to EE from sky, i gave her my pac code and she sent the sim out to me which I received today 9th Jan, I have just put the sim in my phone to activate it, the only message I have had at the moment was a Hi and ...
Broadband cut off
Got behind in payment. Once realised I paid. This was 2 weeks ago. Today I wake up to find my broadband cut off. I've called and the system is rubbish, I can't get through to anyone. It says broadband suspended because I need to pay - press to pay an...
Broadband test speed not working
Hi I switched to full fibre from virgin media on Tuesday the 8/4/2025 when I try to test my router’s speed via the EE speed test on the app it always fails saying the fault is on there side.The safe search is also not working.Can anyone give me some...
Deductions from bank account
I’m on a pay as you go contract. When I phoned two months ago to add some money to my account I was asked whether I wanted to register my card to make the process easier. I did so, but now EE is taking money from my account. Absolutely disgraceful an...