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Re: Roaming in Spain worked, then stopped.

Rakesh4
Visitor

Hi, 

I have similar issue, landed in tennrife spain yesterday, then got welcome to spain with pricing 2.29£ message.  calls & data working for 8 hours for both me & my wife device, then after everything stooped working.

i have 116GB of data still left for the current month, i tried manually selecting different networks but no luck 

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Rakesh4  Have you tried just restarting the device?  You also can only use 50Gb per month when roaming 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Are you still able to make or receive calls? Crucially, does your phone show a connection to any Spanish networks?