Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 4346 Views
  • 1 replies
  • 3 Helpful

Resolved! Roaming in Lithuania 6 days

I am going to Lithuania today and I was hoping to get a 7 day roaming pass, just like I did in the past.  All I can see is a £25 recurring monthly roaming pass . Please help!!!

IvonaT by Explorer
  • 1304 Views
  • 3 replies
  • 2 Helpful

Roaming not working in mexico

Hi i paid for the roaming add on and its not working i also switched on roaming before i left the UK and hasnt made a difference. When i follow your guidance below:“To do this, log into your My EE account online go to Menu > Account Settings > Parent...

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Lauritta by Visitor
  • 443 Views
  • 2 replies
  • 1 Helpful

Interned data outboard

Hello i m in Greece right nownon my holiday i activated roaming i bought data however i my data internet dosent work i cant even call from here to Uk number . Can you help me with that please 

Lukasz91 by Visitor
  • 346 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming Charges

Recently had a problem with roaming charges in Spain which is now fixed. Part of this solution was a discussion with my daughter (in Dubai & on the UK Sky network) who insists that she can make a phone call from a UK sim phone to any other other UK  ...

karis6197 by Established Contributor
  • 438 Views
  • 2 replies
  • 2 Helpful

Resolved! Conditional call forwarding

I have a Galaxy A70 & my wife has a Galaxy S9, both operating on the EE network. My wife & I are currently in Spain & were both using EE monthly Roaming passes up until September 18th which I have now cancelled due to the extortionate increase in mon...

karis6197 by Established Contributor
  • 2208 Views
  • 3 replies
  • 2 Helpful

Phone usage

Unfortunately I had by phone stolen whilst on holiday and now the insurance company what evidence of usage, how do I get   /  download the data?

Resolved! Roaming on pay monthly

I'm due to fly to Poland in 2 weeks and was just checking my "roaming" but apparently this is already added on with my contract, so does that mean I won't incur any additional charges? It doesn't really make much sense.

Ajayx by Explorer
  • 477 Views
  • 3 replies
  • 2 Helpful

Waiting….

I’ve been on the phone with customer services for 1 hour 24 mins and counting…