Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! WiFi calls

hi there,hi there,I am currently working offshore I have full Wi-Fi connection to Starlink and I’m able to browse the Internet and make a WhatsApp calls without any issue. However, I am unable to make Wi-Fi calls or to receive any text messages. I ha...

Emails

I’m not receiving any emails while abroad is it to do with my setting 

Jaydog71 by Explorer
  • 259 Views
  • 3 replies
  • 1 Helpful

Resolved! Direct Debit

Sorry  l have accidentally cancelled my direct debit with you, could you please reinstate it for me. 

580422 by Explorer
  • 270 Views
  • 2 replies
  • 2 Helpful

Abroad

I’m in Gran Canaria and can’t get my phone to work as it should. Everything seems to be in order but it won’t work. For example the EE app won’t work yet I’m using a browser for this. Messenger apps won’t work. 

GB04 by Visitor
  • 231 Views
  • 1 replies
  • 1 Helpful

Resolved! Can not text or call from Lithuania

I can't phone or text from Lithuania, I can received text and calls. I get automated message when trying to call about call barring on my phone, this is not on.I have a bolt on for roaming here. Unable to contact EE as get automated message again.Can...

Tjjoiner by Visitor
  • 340 Views
  • 1 replies
  • 2 Helpful

Resolved! Voicemail

Hi all,got red dot showing I have voicemail ,I don’t so how can I get rid of said red dot?

Unconditional divert to UK number while roaming

Am I right to say that if I set an unconditional divert to another UK mobile number and then use that number while roaming, I won't incur EE roaming charges when answering calls? Thanks.

pwalk by Established Contributor
  • 313 Views
  • 4 replies
  • 4 Helpful