Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Hearing Support Help Pages

I just joined EE and after ages searching, I found mention (from 2020) saying there was a Hearing Support Help Page, but of course the link went to a 404 page.......Is there any help/advice for deaf or hard of hearing people?Also I have found that I ...

deafhead by Visitor
  • 255 Views
  • 1 replies
  • 0 Helpful

Roaming

Is there any way I can check what is going on with my roaming as I have just landed in Singapore and my network is not automatically connecting and the EE app is down for me to log in? Can anyone help or advise please? Thanks in advance 

Voicemail stopped working

My voice may has stopped working and people are unable to leave me voice mail messages. I’ve tried resetting by messaging 150 with VM ON and VM OFF but it keeps saying  “Sorry, we're having some trouble completing your request at the moment. Please t...

Ssykes1 by Investigator
  • 820 Views
  • 3 replies
  • 2 Helpful

Re: Roaming

Same here. I visited Greece 3 days ago, bought the roaming add on for 7 days, I’m still in Greece and data suddenly stopped working this afternoon.I called 150 and they said that everything looked ok with my account so they forwarded me to the techni...

Alexk1109 by Investigator
  • 336 Views
  • 4 replies
  • 1 Helpful

EE not working in US even with roaming bundle

Been in the US since yesterday everything g worked ok for the first 24 hrs then it sudden stopped working can’t make calls send text or use data spoke to agent who said everything looks set up on and no issues. 

Izzy2375 by Investigator
  • 507 Views
  • 12 replies
  • 1 Helpful