Re: Can’t receive SMS abroad

JuliaBeauty
Investigator
Investigator

Hi! I have same problem 

do u fix this problem? 
I’ll be happy if u say me how to fix this problem

so can’t receive any sms 

 

julia 

6 REPLIES 6
JuliaBeauty
Investigator
Investigator

Hi! 
can I ask Skype support ? 

Katie_B
EE Community Support Team

Hello @JuliaBeauty

Welcome to the community. 

Are you able to send texts and make calls OK?

Katie

bristolian
EE Community Star
EE Community Star

Does your phone show a connection to local networks in your host country?

JuliaBeauty
Investigator
Investigator

Hi!

I had same problem 

4 days 

but i solve and now receive sms 

What helps me:

I had network Telecomsel on settings - than I change network- to XL - (Pemilu) 

after 5 min start working 

 

so maybe try change network 

mobile 

which is in Indonesia 

 

good luck!

Julia

And also I top up my account 

Katie_B
EE Community Support Team

Hi @JuliaBeauty

Thanks for coming here and providing some advice for other users. 

I hope you're having a lovely time in Indonesia. 

Katie 🙂