Mobile Services

International calling while abroad

I'm currently based overseas, and I need to make a call / text using my UK number. I have enough credit (PAYG) but it won't let me connect.I need to either call or text to ensure that my number does not expire as I have not used it for almost 3 month...

Phone not working in SAfricai cannot text 150 to top or make calls

Stuck abroad with no means of data, calls or texts

Hi,I've been an EE customer for many years. Recently my contract expires and I requested to switch to PAYGI'm assuming this has taken place as I suddenly have no means to access minutes or data (including the £25 roaming pass I've purchased)There's n...

No service

Hi I’m a uk customer and I’ve had no service all day and still no service. Any support I can get ?? I have no other device to text or call are so I’m stuck . Please help 

DATA PASS NETWORK ISSUES IN INDIA

Hi I am in India and I set up using data pass but I not getting connected, no network.i can only use WiFi in hotel  please help as I stranded, I can’t even call EE

Re: Phone not working in Australia

I have exact the same problem. Arrived in Sydney yesterday. Bought the Roam Further pass before leaving the UK and it shows on my account.  I’ve tried all the usual remedies: toggle flight mode, software update, turn off auto network connect and sele...

Allowance not working during Roaming

I'm currently in Torino, Italy connected to the I TIM network on a Galaxy A14. When I first landed in Italy, my data and minutes were working completely fine and I'm aware of the daily fee. However a few days later the data stopped working completely...

Phone doesn’t ring and always goes to voicemail

Why does my phone automatically go to voicemail without ringing?

Number routing query

I’ve had my number for a number of years.  It was originally with Orange, ported to O2 then finally back to EE.   Are any of my calls routed via O2?