Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Data

Hi. I’m in Ukraine. Have loads of data on my phone, however getting text messages stating my data is used up and need to add more. Also calls to uk numbers are not connecting, previously was ok!! have complained to Customer Service and still awaiti...

Cannot activate travel pass add on in Ghana

Purchased travel data pass but I am unable to make calls from Ghana.I have activated Roaming via 150 and am a monthly bill payer (Uk)

Timescale for new lines

Hi, I joined EE from Vodafone in Dec, I have my Apple Watch cellular connected to my plan, and wanted to connect my Amazon echo device also, but customer service say I can’t have a new line as used them it with watch connection and not been with th...

Re: Using phone in united Arab Emirates

Hey I have that exact issue I'm in the uae but I can receive or send texts especially verification messages. I pay monthly is there a work around

0333 numbers whilst roaming in EU Spain

I have been charged £1.91 for phoning a 0333 number whilst in Spain although I have roaming included in my plan. The charge was apparently for 5 min 38 sec although I made 2 x calls totaling 16 min (11 min & 5 min). Everywhere I look it says calls ...

How can I make call from Dubi

Roaming

I didn’t text 150 before going abroad - how do I get roaming on when already abroad

Resolved! Re: Roaming

Do you know if I can us my roam abroad pass for a year in Australia or is there some form of time period you are allowed to use it for

Resolved! Data in the USA

Hello Just arrived in the USA and wanted to make sure I’ve got the correct date pass…we are here for 4 nights. Want to be able to get the most cost effective way to use whilst I’m here. Thanks

Re: Roaming in poland

I find the EE information on roaming very confusing! I am sure it must be me. But is the "Active Subscription Pack" for pay as you go customers only? We plan to travel to Poland next week. I have a SIM only contract with EE and my wife and looki...