Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! New SIM only deal and now no phone calls

Hi I have just changed to a SIM only deal following the end of my contract . It was over 12 hours ago and I still cannot make or receive phone calls . Messaging , yes and everything else ok . I have switched the phone on and off (3times) but alas , n...

Sim is not working

I just came back to uk and my sim is not working

Data run out abroad

Hi A few weeks ago, at BTs suggestion I switched my 4 mobile numbers from BT to EE. About a month ago my wife and I came to Malaysia for 5 weeks and she opted in to a data roaming daily package and all has been well. Today, she lost all data connecti...

Can't make are receive calls ,phone says emergency calls only

Resolved! Data Roaming Around Europe

Hello EE Community,I trust everyone is doing well. I'm in the process of planning a three-day trip to the Netherlands, and I'm currently under a 24-month contract with EE. I'm aware that EU roaming costs £2.29 per day, totaling £6.87 for the duration...

My internet is not working in gemarny

Resolved! Why do I need a pin number for one of my two phones to access voice mail

I have two phones on my contract, one I use, and the other the wife uses. I have no problem accessing voice mail, and until recently neither did the wife. Now for some reason she is asked for a pin number to listen to her voice mail, WHY ??

Resolved! Need to add calls from abroad

Need to change my plan so I can ring from abroad (Philippines)

Roaming

Hi how can I add roaming to my account, I’m in Sri Lanka. Please help me to activate my data roaming. Thank you

Rubbish signal after being transferred from BT Mobile

When I renewed my BT Broadband contract in March I was told that BT Mobile was being transferred to ee, They arranged to transfer my number over and I am now an ee Mobile customer, albeit an unhappy one at present!My issue now is that despite never e...