Unblocking

[HeyTimur]

Hey. I’ve been to the customer services to check out why my sim doesn’t work. The assistant told me that it’s been blocked due to some reasons. They asked me to call to EE to unblock my sim. I can’t reach out to the EE cause my sim is blocked 🙂 

Please, reach me out for the help.

Thank you,

Tim 

[Leanne_T · Accepted solution]

Hi @HeyTimur 

Welcome to the community. 

Do you have a pay as you go or pay monthly account? 

How long has the SIM been blocked? 

Leanne 🙂

[HeyTimur]

Hey Leanne,

My neighbour helped me to reach out to EE. The problem is solved.

Thank you!

Tim

[Leanne_T]

Thanks for letting me know @HeyTimur 

Glad to hear this is sorted for you. 

Leanne.

[philipbell3292]

I need to unlock my SIM but don't have my puk code

[Leanne_T]

Hi @philipbell3292 

Thanks for posting 🙂

You can tap here to view your PUK code.

Leanne.