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Discussion about Mobile services, like roaming, calls, messaging etc

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Rising Bills on new contract

On a new contract, started a couple of months ago. I've gotten an email to tell me they're raising the prices already.Is this standard practice for companies now? Get people on the contract, then increase the price of the contract shortly after they'...

kbinning by • Investigator
  • 900 Views
  • 7 replies
  • 2 Helpful

Resolved! Roam Abroad Pass

Hi,I am new to EE and have Roam Abroad Pass included in my 24 months contract.Can you confirm the following please?Do I need to inform EE when I go abroad?Is there a maximum data allowance abroad, even if I have unlimited data at home?Finally, anythi...

Voicemail issue

Hi all. I have 2 iPhones under EE in my name. Both of them are unable to access voicemail and haven’t since the start. It comes up with “unknown error” on a blank grey screen and says that calls to voicemail fail. I’ve tried every self help article g...

User busy problem

Hi I’m unable to call my wife’s phone not blocked ! been like it for a month now mobile number is with ee - she can call me but whenever I call her it sais user busy ? Appreciate any help -  will probably call Ee when find time we both have iPhones v...

Voicemail Messages - Finding Past Messages

On Friday (2/2/24) I received a Voicemail message, so I phoned 22201 to hear it.  I then wanted to hear it again, so I pressed "1" on the keypad (to go into Voicemail), which gave me three pieces of information.(a) "No New Messages".(b) Option "2", f...

JohnF12 by • Explorer
  • 2182 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to receive SMA while in Ghana

I am  on PAYG and since I arrived in Ghana SMS has stopped receiving I only received sms for couple of  days and its stopped, I can receive call OK, I tried changing roaming network to either Vodafone or MTN and both comes out as NO service and cant ...

Law53 by • Established Contributor
  • 1668 Views
  • 41 replies
  • 5 Helpful

Unauthorised call to India made from my number

I recently received an extremely high phone bill because a call lasting over an hour was made to India from my phone. I did not make this call, I know nobody in India and would have had no reason to call there. I am extremely conscious of how I use m...

Smudge81 by • Investigator
  • 1002 Views
  • 8 replies
  • 3 Helpful
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