Mobile Services

Network connectivity

I’ve just arrived in Switzerland and have no network connection, EE is incapable of helping me. What do I do?

Forgot to text roaming from Uk and I am now in Spain and I urgently need to co

I am in Spain I forgot to text roaming to 150 before I left the uk . I have to phone to the uk urgently i just bought a monthly travel plan in desperation but that still has not sorted it please help. Annie Baikie

No Caller ID

Out of curiosity, does anyone know if EE offer a way to return calls to No Caller ID's? I know some companies allow you to dial a certain number and it tells you.

I am in The Dominican Republic & my Mobile has no service!

I have no service on my mobile so cannot make any calls including 150.I set up roaming before I left, I have checked all connections which are on including Wi-Fi calling. We have a strong Wi-Fi signal at the hotel I am staying in.I increased my spend...

Turning off RCS messaging on a Doro 6820

Hi All,Just bought my father in law a new phone, as we had a text telling us his old one would no longer work when 3g is turned off. I've since found out you can still make calls it's just data that is affected.Oh well.Anyway, his new phone has immed...

Small emoji do u get charged in text message

Hi there if I send small emoji in a standard text message will I get charge for it

Resolved! Text to uk number in Australia

A relative of mine is in Australia. Do I get charged to receive text/calls or send text/calls to uk number that is currently in Australia.

What have I paid £3 for 30 days for on the EU 100 mins

I have paid for 30 days 100 mins EU for £3. I have just gone to pick up a voicemail and been charged 50p. I Have absolutely no idea what I have paid the £3 for. I am currently in Norway which is on the list for eu countries. I can’t use the app as d...

Resolved! No phone suppprt in the USA

Upon arriving in the US. I received a text from ee suggesting if I texted ‘PASSPORT’ to 150 I would start my ‘business daily passport’ to use data and make calls and texts for a fee of £7.83. Yet when I text passport to 150, absolutely no response. S...

Old data usage alert

Why have I today (04/01/2024) just received a SMS data usage alert which is dated 19 Feb 2018 - 21:58 ???If it's of any relevance, I just updated the UI software of my Galaxy S21 phone about 1/2 an hour ago.

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