Mobile Services

Travelling to Turkey

I'm travelling to Turkey soon and want to use my phone camera and the hotel wifi without being charged for.  What's the best way to do this?  Remove my sim card when I arrive?  Thanks

How I can get my sim reactivates in Spain

Unable to call a landline from my ee mobile

Morning all. We have recently changed from BT to Sky with our landline and broadband. Since changing friends / family who are with EE or BT are unable to call my landline. This also applies to my own mobile and my sons. My husband is on O2 and he has...

Re: Not receiving incoming call now for 4 days

I can text only my phone is iPhone 11

How do I contact ee from abroad about my roaming not working

Hii I need help from we but cannot find a way to contact them.  I was able to roam in Europe but am now in South America and cannot call or use data therefore a phone number is no use and the  re is no option to chat . At a loss

How to unlock barred number

Re: Cannot delete an EE voicemail

I’ve got the same problem and pressing 3 doesn’t work. 

Roam Abroad Pass

Hi, I'm a bit confused with this one. I added the roam abroad pass as one of my inclusive extras. However it still shows the £2.29 roaming add on on my account and when I have texted 150 it says my plan doesn't include EU Roaming. Do I need the £2.29...

I am abroad but forgot to register for roaming,emergency calls only need to roam