Mobile Services

People can’t hear me on the phone

Hi , People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help.

Phone left at home. i want to divert to a landline

I left my EE phone at home by mistake.I want to divert the number to a landline line. Can this be done?

Wifi strength

Your Internet wifi strength is absolutely awful. Why did I swap.

Can’t link products

I recently moved over to EE from a different provider but was unable to link my phone to my account because of an incorrect birthdate on my profile details. I have called up twice about this and told both times it would take 10 working days to sort o...

Distributor to sell phones for ee

Want to find out about becoming a phone distributor for EE

Resolved! Upgrading made my number change

Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this?

My mobile phone does not work

I have bought a mobile phone from EE on a monthly payment basis. Suddenly my phone gone blank out. I couldn't on the mobile phone. Is there any technical support to recover my mobile phone.

Service not working abroad

I have walked through the guide to set my phone up. I’ve set restarted, set my phone networks to search manually, but I can’t get any service. Not even Bars, I have no network. Very disappointed as 3 and Vodafone connect with ease

Unable to text phone - I am deaf

trying to textphone. SMS keeps saying failed. I am deaf.Can you advise what I can do?

Stuck in Australia with voice not working

I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...

Mobile Services

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