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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Difficulties contacting Ee

I was already a member of EE, but I'm changing to monthly contract. On Wednesday I talked through this with customer services. I am meant to be transferring my current number but needed new SIM. SIM card is on its way but this morning my current numb...

WiFi calling stopped - 4G Smart Hub

We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...

Resolved! Reconnection time scale

Bonjour I was late paying phone bill so I got disconnected  I have now paid outstanding balance and I am still unable to get reconnected Really annoying as I can't receive passcodes to gain access to online accounts for internet banking ...my emails ...

Resolved! suspicious link in text from EEMS

My phone does not receive picture messages. I have been receiving messages, apparently from EEMS, inviting me to use a dodgy link to access a picture message. The number the picture message supposedly comes from is always one of my contacts who has r...

Topaz99 by • Investigator
  • 313 Views
  • 3 replies
  • 3 Helpful

Resolved! I made the mistake

I made the mistake of allowing EE to talk me into taking out a contract after the ‘switch’from BT. It’s been chaotic. EE are clearly trying to sell as much as possible regardless of what the customer wants. They have been taking money for a mobile ph...

Chronos by • Visitor
  • 239 Views
  • 1 replies
  • 4 Helpful

Resolved! Numbers withheld via 141

Not sure I've put this in the right place, but here goes: if someone withholds their number by dialling 141 before dialling me then the call goes directly to voicemail. My phone doesn't ring, buzz, or even record the incoming call. The trouble is tha...

Seadrex by • Valued Contributor
  • 657 Views
  • 2 replies
  • 3 Helpful

All-rounder for iPhone versus All-rounder

I was looking at getting a sim-only all-rounder for iPhone deal, but it looks like this does not include Netflix as an inclusive extra?The plain all-rounder (not iPhone)  deal, at the same price, looks as if it does include this.If I just purchase th...

im32g by • Investigator
  • 411 Views
  • 3 replies
  • 3 Helpful

Resolved! Accessing voicemail settings

I have started having problems accessing my voicemail options. When I try to choose first option (2 to change voicemail) I am cut off. It is happening repeatedly.I have tried sending VM off followed by VM on to 150 in an effort to reset - which didn'...

Paul19643 by • Investigator
  • 398 Views
  • 9 replies
  • 4 Helpful
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