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150 service not working

Have been trying to reach EE using the 150 service, but every time I get through it then tells me 'service is temporarily unavailable' and I need to call back later.Seeing historical comments of similar it suggested turning phone off and on again, bu...

Kyocera by • Visitor
  • 228 Views
  • 1 replies
  • 2 Helpful

Resolved! Not receiving Microsoft verification text code

Hi,I have tried numerous times over the last few days to get a verification code from Microsoft so that I can sign in to my email account. I’ve previously received this without any issue as recently as November and I haven’t changed my telephone numb...

RCS stopped working

Anyone else who’s RCS is not working? I have a IPhone 13 that is updated to IOS 18.2.1. I used to be able to text with my friend in France who is an android user using RCS, but now it has suddenly stopped. They are able to text me using RCS, but I ca...

Safah by • Visitor
  • 227 Views
  • 2 replies
  • 2 Helpful

Resolved! BT customer transferred to EE

Hello I recently transferred my mobile phones from BT to EE. I was assured that all of my benefits would be ported over to EE. l arrived in Spain to and have been hit with a request for roaming charges. My BT account was set up before 2021 and all of...

ps62 by • Investigator
  • 1761 Views
  • 14 replies
  • 2 Helpful

Resolved! Roaming in Australia

I have a pay monthly contract and want to know how to get roaming for Australia and how to turn it off when I return to UK.

Mike_P1 by • Explorer
  • 13923 Views
  • 11 replies
  • 4 Helpful

Resolved! lost phone

hi ee team few days ago i lost my phone but today i find my phone but my phone is blocked please can your unblock my phone ill pay all bills and insurancePlease solve my problem asap.Thankyou

Resolved! Possible Scam

I got a text from the number 150 that goes “sorry we were unable to complete your request please try again later…” even though I didn’t log in to any of the EE services or try to do or request anything. I got this text a couple of times now across th...

Haa3 by • Visitor
  • 241 Views
  • 1 replies
  • 4 Helpful

Overloaded with spend cap messages today

From midnight last night I have received 160+ spend cap messages, one every 5 minutes. What has changed overnight EE??I am long term out of the country and have a zero spend cap by choice but today something has changed as I would usually get a spend...

tjbryant by • Investigator
  • 262 Views
  • 3 replies
  • 2 Helpful
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