Forum Posts

Resolved! BT customer transferred to EE

Hello I recently transferred my mobile phones from BT to EE. I was assured that all of my benefits would be ported over to EE. l arrived in Spain to and have been hit with a request for roaming charges. My BT account was set up before 2021 and all of...

ps62 by Investigator
  • 1761 Views
  • 14 replies
  • 2 Helpful

Resolved! Roaming in Australia

I have a pay monthly contract and want to know how to get roaming for Australia and how to turn it off when I return to UK.

Mike_P1 by Explorer
  • 13919 Views
  • 11 replies
  • 4 Helpful

Resolved! lost phone

hi ee team few days ago i lost my phone but today i find my phone but my phone is blocked please can your unblock my phone ill pay all bills and insurancePlease solve my problem asap.Thankyou

Resolved! Possible Scam

I got a text from the number 150 that goes “sorry we were unable to complete your request please try again later…” even though I didn’t log in to any of the EE services or try to do or request anything. I got this text a couple of times now across th...

Haa3 by Visitor
  • 241 Views
  • 1 replies
  • 4 Helpful

Overloaded with spend cap messages today

From midnight last night I have received 160+ spend cap messages, one every 5 minutes. What has changed overnight EE??I am long term out of the country and have a zero spend cap by choice but today something has changed as I would usually get a spend...

tjbryant by Investigator
  • 262 Views
  • 3 replies
  • 2 Helpful

Resolved! WiFi calling stopped working, possibly after upgrade to iOS18

I have been relying on WiFi calling for years, as reception at home is very bad. Approximately after I updated my phone to iPhone 16 pro max with iOS18 the WiFi calling stopped working. It activates for a short while intermittently and then goes down...

ylexus by Investigator
  • 1974 Views
  • 13 replies
  • 4 Helpful