Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 8823 Views
  • 1 replies
  • 3 Helpful

Resolved! Call forwarding not working after switch from BT to EE

Recently migrated form BT to EE.Now abroad and impossible to set-up call forwarding.   After entering the call forward number and moving backwards, the number disappears and the call forwarding button is greyed out.Have also tried keying to 150:  *21...

cmabsl by Investigator
  • 727 Views
  • 12 replies
  • 4 Helpful

Resolved! EE wi-fi hotspot

Out and about in Dorset recently, I saw that an EE wi-fi hotspot appeared in my wi-fi connection field -see photo.I tried to connect to it but had no luck.  Am I allowed to connect ?  I am an EE customer PAYG customer....paying the princely sum of £1...

ee wi-fi.jpg
cadoc by Investigator
  • 27457 Views
  • 9 replies
  • 1 Helpful

Very disappointed with EE roaming service in all countries

I moved across to EE from Vodafone back in March 2023. One of Vodafone's strong points was unlimited roaming, including tethering, in 83 countries across the world with no speed cap or any kind of throttling. It genuinely works as if you are on your ...

mackieap by Investigator
  • 6462 Views
  • 19 replies
  • 5 Helpful

Account messages sent to wrong number

I have 2 lines on monthly contract. I have asked again and again and again to have all account specific messages sent to one number, but still sent to the other line. For the 'best' network in the UK, is it that hard to control what number they are s...

Resolved! Cannot make calls after network update

Hi, I have two separate phones on EE, but on different accounts (one is my own, one is my employer's). I received network updates OTA recently, but I've now found that I cannot make outgoing calls on either phone (there's just silence when I try to c...

Resolved! charges for photos

I have been charged for photos I did not send . I have never sent photos in the 10 years or more I have been with BT/ EE ,  why now???

How can I talk to EE with no phone?

If my phone is completely broken, how can I talk to EE? The website says to call or text or use the app, and I can't do any of those things!I came to my EE account to look for a potential mobile upgrade to give me a working phone but this experience ...

MrkA by Explorer
  • 435 Views
  • 4 replies
  • 0 Helpful