Calls cut out after 5 minutes
I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.
Mobile Services
Discussion about Mobile services, like roaming, calls, messaging etc
Forum Posts
Resolved! Voicemail on iphones
Is it possible to delay the time a call is diverted to my voicemail, so I have time to answer the call? This cannot be done on the handset.
Missed call notification in Messages but no record of the missed call in Recents
Good afternoon!Today I received a notification (in Messages) of a missed call (from my employer) while I was in the same room with my phone. It didn't ring. (It wasn't on silent or something.) When I had a look at Recents there was no record of the m...
I cannot send text messages to my EU contacts
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Resolved! What number do I call to extend the time before a call goes to message?
I'd like to extend the time before an unanswered call goes to the message service.I gather there is a special number to call but I can't find what it is.
Resolved! Apple One as existing iCloud Subscriber
Hi everyone,I currently pay £2.99 a month for 200GB of iCloud storage through Apple. I’m looking at upgrading my SIM and going with one of EE’s Apple plans, which includes Apple One and 50GB of iCloud storage. Am I right in assuming if I took that ou...
Invoices
I have just looked at my Jan 2025 statement and am unsure why Iv been charged for two numbers and why my bill was so heigh I was using an ESIM so have no reason to have been charged this amount when I wasn’t even using the sim with urself
"You have dialled an incorrect number" calling Tesco
When trying to call a few local Tesco Pharmacy branches I get a recorded "You have dialled an incorrect number" message. This happened with 3 different branches from my EE mobile but worked fine from a landline so it's clearly an EE/mobile issue. One...
Texting Australia from UK
Hi. I brought the 100 gb sim only pack from sim local about 3 days ago and want to be able to send texts - preferably with images - to Australia. Can someone tell me how to get whatever add on I need, please. Thanks
Resolved! Have I been scammed?
Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...
