Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

No service or

I upgraded my phone and decided to keep my number and I had a phone call yesterday to set it all up. I received a text to tell me to turn my phone off and on and now I have no service, I can’t make calls or send texts, no data nothing and I can’t cal...

Resolved! not getting a code sent to my mobile number

Hello i,m writing this as when bt send me a code or tsb to log in on laptop i,m not reciving it why and they have the correct number

Resolved! Texts not sent - carrier error

My wife and I both use different 'third party' network providers, who are (both) EE MVNO. We both have different makes of phone, but are both Android. Recently, we are both getting a lot of texts 'not sent'. We're both on PAYG and it's irritating to ...

Resolved! mms conversion, charging a

HiHave done some research (this forum and wider) but going to take the

Resolved! Cruise Ship Roaming

Hi, Does anyone have any experience with Cruise Ship / maritime roaming. Do EE have an agreement with Cellular at Sea for Phone calls and texts? Thanks!

My iPhone doesn't allow NHS numbers to call me

Hello, Hoping somebody can help as seen this issue posted before but not seen a solution. My iPhone 16 is not accepting calls from various NHS numbers (GP, various hospital departments). It is not a signal issue as they come through to my partner's p...

Strange message from EEMMS

Hello, I have a Smart 4G hub and it notified me that i got a text on the 192.168.1.1 website thing, and when i logged in to check, my SMS inbox has been spammed 10 with messages from EEMMS and they are all dated with 20/01/2026 10:16:28, and the cont...

Resolved! Ee bad experience

So I have a 15 year old daughter witch was affected by all this and I have not got no where and still don't understand they have tried to get money off me for nothing I lost my phone on the Monday I rang EE they put a bar on it I rang the insurance c...

Why cant i get verification code with an ee number

Resolved! Wifi calling problem

I recently updated my broadband to EE from BT. The Broadband works fine but WiFi calling has a problem. Even calling the 150 helpline I get gaps in connection. It's every 4 seconds a 2 second gaps. I can't get a mobile signal in my house so rely on W...