Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Regarding calling abroad

Hi I really need some help , I’m trying to urgently call a hotel in Amsterdam to speak about my booking and everytime I try it says it’s barred how can I change this

Resolved! Trying to call Austrian number +4351717

I am trying to call OBB in Austria, using +4351717. I have roaming and international dialling included. I get the message it is not been possible to connect your call.When I do this from my BT phone it works without a problem, when I try it with my E...

Resolved! My phone number recieves texts, but doesn't recieve verification codes.

My Phone number will receive texts from my family and some verification codes. but for one of the apps I use, the verification code won't come through? They said it's a problem with my sim... Is that right and how should I fix it?

Unable to send or receive text messages

Hi. I have been unable for a while to receive or send text messages. I am not even able to receive verification codes on my phone.

International calling rates on EE website?

Shouldn't it be obligatory for a phone company to publish its rates to each country? I can't find this information anywhere. I'm referrng to the cost of calling, say, France from the UK. Not roaming from abroad.It's stupid because there's a £2 per mo...

Need to contact EE from Australia

I need to get in contact with EE from Australia about my contract. I cannot make international calls on my mobile and my EE app constantly say it is undergoing maintainence. I have tried the online chat which was useless. I just need to talk to someo...

Wifi

Spam switch - ‘on’

I took out a new contract, but opted out of the new “spam blocker” as I’d never really needed it. But since my new contract started I’m being inundated by spam calls and messages. Almost like someone knew I didn’t pay the extra charges Was this syst...

Resolved! Network Boost Suggestion

Hi there! Just a quick suggestion — I think it would be really helpful if the My EE app had a section showing whether Network Boost is active and what it’s doing. At the moment, there’s no way to tell if it’s working or not, and a bit more visibility...

Resolved! Unwanted calls fro Eastern Europe

How do I stop unwanted calls from Europe