Stopping EE marketing texts

[Litman]

Hi, Can anyone advise how I can stop EE from sending marketing texts. How can I text EE ??

[XRaySpeX · Accepted solution]

@Litman : Text STOP to 2040 to opt out from all text message marketing.

[Litman]

Thanks a lot, you have just helped a couple of IT dinosaurs; you’re very much appreciated.
Litman
Sent from my iPhone

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Stonelaughter]

...and what about emails? The unsubscribe link in the only email I have doesn't work.

"There was an error. Click the link again"

[XRaySpeX]

@Stonelaughter : EE does not provide contact by email. The unsubscribe email was probably just from this Community.

[Gene3]

I’ve texted STOP many times to 2040 as ee text recommended but still getting marketing e mails etc

[madeline50]

Thanks

Sent From My IPad

[Alex_H]

Hello @Gene3,

Welcome to the EE Community

Is it only marketing e-mails you are getting? Any genuine EE email from us will have an unsubscribe button at the bottom to update your e-mail marketing preferences. Have you followed this to unsubscribe? 

Alex

[Gene3]

I’ve texted 2040 stop. But that doesn’t stop them!
Sent from my iPad