Mobile Services

WiFi Calling

Hi all,I've got WiFi Calling enabled on my phone, EE SIM, iPhone 12.I'm just not convinced it's actually working. I keep having calls drop and poor reception and if I look at network traffic on my router there is nothing obvious that stands out as Wi...

Hi

I am going on a cruise in Mediterranean can I use my phone/data while on board

I would like to be able to use my phone and data while cruising the Mediterranean .  I will be visiting European countries also.  I will be away for 10 day how can I stay connected without paying roaming costs?  Thanks Gill

Sim wont work abroad

Hello,I recently switched my monthly cotnract to a pay as you go contract as i relocated from the UK to Colombia. I was advised by EE that they way to ensure my number is not deleted I need to top up and send a text/call from my phone every 3 months....

How do I cap my phone please!

Re: Unable to make any calls

I have been unable to make calls on my mobile but I can make calls over WIFI via WhatsApp. I can not even call 150. Has it improved for you? What on earth is going on? 

Unable to make any calls

I am unable to make any calls and so I cannot contact ee. Really fed up

I bought a roaming pass to work in the USA. It’s not working!

Re: Roaming not working in the US

So i'm hoping the 24 hours doesn't restart every time you toggle, are you able to advise? 

Roaming charges in New Zealand

I am in NZ and have racked up a Bill of over £580. I cannot dial 150 as my phone has been barred and I can't afford the roaming charges. I am unable to get in to my online account. I am really upset as I wasn't aware of these huge charges until I got...