Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 5244 Views
  • 1 replies
  • 3 Helpful

Resolved! Tenerife?

Hi, is Tenerife included in our EU allowance so that we can call, txt & use our data allowance whilst on holiday in Tenerife? We are from UK and going to Tenerife. Please confirm. Thanks

jelewis by Explorer
  • 912 Views
  • 3 replies
  • 3 Helpful

outband calls failed

I am currently travelling in the UK, I have an Iranian SIM card. Although roaming is active, since 2 weeks ago the calls have been one-way and I cannot make calls, but I receive messages and calls. I receive this message when making a call.I checked ...

hadi_h59 by Visitor
  • 463 Views
  • 2 replies
  • 0 Helpful

Re: USA Data Roaming option disappeared on IOS

I am having the same issue where I paid for £25 for the roaming pass to use my allowances in Canada and the USA but since arriving I have not been able to connect to a carrier, just seeing SOS top right if the screen. i have managed to contact EE on ...

Sanjay5 by Contributor
  • 1084 Views
  • 9 replies
  • 0 Helpful

Problem with receiving 4 digit code

My problem is.... When I enter a competition at ITV.com it ask for my mobile number and says it will send a 4 digit code to enter, But no code arrives on my mobile. I have definitely entered the correct number. I have gone on another site and this ha...

arbee2 by Investigator
  • 1427 Views
  • 9 replies
  • 0 Helpful

No network

Hi I am in Portugal but I have no service. I have contacted customer service prior to this trip to ask if roaming could be set up they said it would set up and nothing has been done. I need help

Re: Can I use gifted data without paying roaming charges

Hi,I'm in Canada and have the unlimited data package as well as a roam abroad pass. If you could confirm:1. I have another line on the same account also with the roam abroad pass - it has 5gb data but I have gifted it 100gb - can the account therefor...

Javsay by Visitor
  • 574 Views
  • 3 replies
  • 0 Helpful

Internet

My internet is not working properly. I cannot access Instagram, WhatsApp and TikTok. Even though I paid the bill, my internet is not active.

Resolved! Calls restricted USA

Himy daughter is in USA. I bought a roam abroad pass before she left. Data roaming is working. Since arriving she has been able to make only one phone call home.  Every other time she tries to call she gets a   Message saying calls are restricted.  I...

Jo-3 by Explorer
  • 625 Views
  • 5 replies
  • 1 Helpful