Mobile Services

Resolved! Unblocking

Hey. I’ve been to the customer services to check out why my sim doesn’t work. The assistant told me that it’s been blocked due to some reasons. They asked me to call to EE to unblock my sim. I can’t reach out to the EE cause my sim is blocked Please...

Advice on recent issue with our clients and MFA

Hi,We have an application and have noticed an increase in clients that use EE only not getting the MFA codes. We can see they are trying to be delivered but not being accepted. Firstly not sure who i can speak to as not an EE customer myself just try...

I can't make call while I on roaming.

Receive old number for verification purposes.

As the title says.I need to recover my old number for a couple of hours to reset my security measures in third party websites. This number was used to register, and it is only way to recover back my accounts.Paypall, outlook, facebook, google etc…I s...

Re: Samsung Galaxy S22 WI-FI Calling issues

I have just switched to ee & now do not have wi fi calling option in settings

Resolved! key sequences for actions using Android phone keypad.

I have a live EE phone account (prepaid) and am increasing the use of my mobile phone.I want to find out what key sequences I should use to carry out actions such as accessing and using the mailbox and diverting incoming calls. I cannot find anything...

Resolved! Re: Roaming in Europe

I need roaming.

Can I use WhatsApp to talk free in South Asia

I’m travelling to Asia, and can’t find anywhere to speak to any human in EE! 150 is not answering my question! How do I know if I can use WhatsApp to text, call and video free?

Problems with WiFi calling

So a bit of a strange problem. we are in a very rural location and our house is very old so has very thick walls. This means we rely on WiFi calling. We have recently changed our internet from the standard landline to a three 5g hub. It gives us the ...

Resolved! Re: How can I change my phone number to a different no

I want to change my phone number so that my ex-wife and her family do not have any contact with them. I am only communicating with my ex wife via spam e-mail. There are also former friends I do not wish to have my phone number either alongside family...