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Suddenly saying “the number your have called is not Regonise”

Annaanna123
Investigator
Investigator

I call my husband everyday, but suddenly this afternoon when I called, it keep saying“the number your have called is not Regonise”. I just called him in the morning and he picked up the phone, everything is fine. Suddenly around 6pm is like this…

Everyone else can call him, and he hasn't blocked me. He can call and text me, as well as others, without any issues, but I can't call him. When I text him, it says "not delivered."

does anyone know whats happening? TIA 

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

If your husband intentionally blocks you, does the behaviour change?

Rach_H
EE Community Support Team

Hi @Annaanna123,

Welcome to the Community!

This is a great shout from @bristolian. Have you been able to try seeing what happens if your husband does block your number, and then if you then if he unblocks you?

Rach

Annaanna123
Investigator
Investigator

I m sure he doesn’t block me coz both phones are with me and I tested the whole night..

bristolian
EE Community Star
EE Community Star

Please try blocking your number on your husband's phone, and re-test. Part of fault-finding is to see what difference it makes.

It may make no difference, in which case that can be ruled out.

They're suggesting blocking your no. on his phone as a test.

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Yes, I tried it too. But it’s the same, still saying the number you called is not recognise…..😔

Rach_H
EE Community Support Team

It does seem odd that this is only happening with your number @Annaanna123.

Is your husband also on EE?

Rach