Oxana.

Coco350 · ‎13-08-2024

Somebody describing himself as “Adam” has just calked “from EE” to “help you find a better deal as you are out of contract in your mobile”. He could not assist so asked about my broadband deal. I did not provide any personal information but the call history indicates that the caller was “Oxana”. What is “Oxana”? Was this a legitimate caller, and if so, why is it thus named?

Debbie_G · ‎13-08-2024

Hey @Coco350

Thanks for coming to the community.

This number looks to be one that our guides may use, however, to make sure and check your account for any recent calls the team have made, please call us on 150.

Please see our Online Security: Avoid and Prevent Scams help page for staying safe and ways to report scam calls.

Debbie 🙂

View solution in original post

XRaySpeX · ‎13-08-2024

What no. were you called from?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Coco350 · ‎13-08-2024

07973 100606

Sent from my iPhone

XRaySpeX · ‎13-08-2024

It's probably a scam.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Debbie_G · ‎13-08-2024

Hey @Coco350

Thanks for coming to the community.

This number looks to be one that our guides may use, however, to make sure and check your account for any recent calls the team have made, please call us on 150.

Please see our Online Security: Avoid and Prevent Scams help page for staying safe and ways to report scam calls.

Debbie 🙂