Mobile Services

Forgot to text Roaming to 150 before Flying

hiya I’m just wondering if anyone can activate roaming on my account as I forgot to do it before I left the U.K. and now I’m in lanzarotte with no signal

Roaming in Germany on Telekom is Working :). (at least for now)

I have been visiting Germany regularly for many years.  I always had a great service roaming on Telekom (formerly T-Mobile D ), but a few years ago roaming on Telekom was blocked and we were left with O2 (which had no service where we stayed and poor...

Could You Retrieve Phone Number from Quarantine

I had a phone number that was with Asda but they disconnected it a good while ago and it still comes up as an incorrect number every time I dial it. I have tried phoning Asda themselves about this but only had a very frustrating conversation where th...

Tethering

Hello everyone! Does anyone know why I am unable to use my hotspot with another device? Been trying to call the customer services but it seem they ain’t available this morning.

Re: Mobile apps not working on data

Hello, I have the same issue with instagram. it works only on wifi and not on mobile data, if I travel to another country and use another carrier but with the same EE sim then it works fine. I have reset my iphone, reinstalled the application multipl...

Keeping free roaming

GoPro 2FA code not being received

I have stopped receiving GoPro 2FA codes on my EE phone,  I last received them in January 2024 without any problem, have EE changed anything since then?  Can EE change settings so that GoPro 2FA codes are not being blocked?