Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: Using data in Barbados

Hello, unfortunately the link to the Barbados costs doesn't show the cost of Data add ons, can anyone help with this please ?

International Roaming when you dont want it

We have two EE phones with 100Gb a month and 250Mb a month respectively. We have set a limit on the bills as we travel in and out of europe all the time. Recently we started getting bills on one of the phones that included Data, Calls & Text even th...

Resolved! eSIM

Hi everyone, can someone help? So I’ve just arrived in the USA for a holiday and although my phone is set to international roaming, it was not connecting to a service. After contacting EE directly I was told it was an unusual problem based on what my...

Roaming in spain having priblems

Looming how to turn on my calls and data abroad on my S23 ultra

Resolved! Unable to send texts.. states Error 0

I'm unable to send texts states Error 0

receiving text when abroad

Previously I used to get text abroad when travelling, now I don't. How to receive text, I don't need to make calls or texts, just receive.

Re: S22 Ultra

Resolved! Re: EE not working in US even with roaming bundle

I am also travelling in US and has been fine for the past week but today I’ve had many hours where my phone is just spooling - no maps, no internet, no messages or WhatsApp. Hugely frustrating.

Phone service abroad

I set up roaming before I left UK. Am in US and I have no phone service

Hearing Support Help Pages

I just joined EE and after ages searching, I found mention (from 2020) saying there was a Hearing Support Help Page, but of course the link went to a 404 page.......Is there any help/advice for deaf or hard of hearing people?Also I have found that I ...