Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2102 Views
  • 0 replies
  • 3 Helpful

Internet

My internet is not working properly. I cannot access Instagram, WhatsApp and TikTok. Even though I paid the bill, my internet is not active.

Resolved! Calls restricted USA

Himy daughter is in USA. I bought a roam abroad pass before she left. Data roaming is working. Since arriving she has been able to make only one phone call home.  Every other time she tries to call she gets a   Message saying calls are restricted.  I...

Jo-3 by Explorer
  • 603 Views
  • 5 replies
  • 1 Helpful

USA Data Roaming option disappeared on IOS

Hi, added a data roaming pass for £25 so my daughter could use her phone in the US and when landed it won't connect to a local network and she can't see the data roaming option in her phone to "switch on" so it's £25 for nothing?

Resolved! Cannot make/receive texts in Crete

I arrived in  Crete on Tuesday, but did not receive the standard text from EE on turning my phone on after landing. My wife,who is on the same contract did.I am unable to send/receive texts. I notified EE before leaving the UK about this trip but was...

mollcons by Contributor
  • 443 Views
  • 2 replies
  • 1 Helpful

Phone can’t make or receive calls in Portugal

Hi thereI have set up roaming, I’ve checked the network settings, I’ve checked my spend cap, and I still can’t receive or make calls. I can’t contact EE because there’s no text or email option. I know I have voicemail messages but I cant listen to th...

Sim Only Upgrade

Today my plan witched to a sim only plan. Exactly the same number, just switch to sim only. However ever since it started I’ve had no service at all, all day long! Any idea why this is? It’s the same phone, same number…. Thanks 

Jake6892 by Explorer
  • 465 Views
  • 3 replies
  • 0 Helpful

Stuck at press button when calling 150

I brought my number from O2 to EE last month. In my profile, I can see my broadband, and my xbox gamepass, but I cannot see my mobile and the apple music subscription that came with it. So I tried to call 150 (and every other available number to EE)....

Re: EE roaming pass hardly worked in usa

Hi, just had the exact same problem in Las Vegas, also went to San Francisco but unsure if had signal there as didn’t need to make any calls.we had a medical emergency in Las Vegas and mobile signal that at best was one bar

Kerr616 by Visitor
  • 497 Views
  • 2 replies
  • 0 Helpful

Can't make or receive call -Greece

Hello J had look on other post but can't seem to find solution.I have been in Greece for a week and yesterday just noticed that I can't receive calls or make calls. I doesn't matter if it is for UK's number or local numer.My roaming was activated bef...

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