Mobile Services

Re: Resetting greeting on EE voicemail...

Hi i am having the same issue and VM ON/ VM OFF did not resolve.. please if anyone worked it out please help me!i have now a greeting that i recorded my name, i want to change to the default "welcome to EE voicemail...."please respond and help me. th...

Resolved! How do i block gambling on my number

EE WI-FI now I understand it’s not the same as EE Wi-Fi boost

I have just realised when I see. EE WI-FI on my mobile that I have to pay for an hour at £4.99 so even as I pay £150 a month for my mobile contract and smart 5gggg router I have to be a broadband landline customer with either BT or EE . I find the ...

Unable to get through to EE

Hi, I have not text roaming before I left england. I am unable to get through to EE what so ever, live chat will not appear, calls will not go through. I really need some help?

No network connectivity in USA

I’ve arrived to the US yesterday quite late and haven’t been able to connect to a mobile network for more than 30 seconds or so at a given time. I’ve tried power cycling (10+ times) and manually selecting each of the available networks, and changed t...

No network selection

Have arrived into USA and my phone has not linked to any network selection and I only have SOS service. Please could someone let me know how to resolve this as can’t make/receive any call/text. As a result can’t contact EE and message us isn’t workin...

Resolved! Two phone numbers

I've moved to the US and I'm currently using my UK phone number with a US roaming pass to allow me to use data whilst I'm here, so I can Facetime/iMessage/WhatsApp. However, I had an issue when I tried to open a bank account, I needed to provide a US...

Roaming

Hello everyone, I just arrived Czech Republic 10 mins ago. When i check my roaming from app it is saying you can enjoy your data, mins and texts but unfortunately i can’t. What is problem in this situation? I can’t even call ee support

Resolved! Re: content lock

How can I turn content lock off

Resolved! Roaming in US, unable to send/rx text msgs, data ok.

Hello, we arrived in the US on Thurs and have have the Roaming Addon (contract), did the Roam to 150 thing, got a reply that all was good. Upon landing in Atlanta, our iPhone wouldn't acquire a service, SOS only...power cycled and it did finally ac...