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Resolved! Apple music extra

Right now my plan gives me the choice between Google one , TNT sports and Xbox Game pass None of them are particularly useful for me but I would be interested in the Apple Music sub The Apple music isn't included in my plan, do you think EE might giv...

DantheSwan by • Valued Contributor
  • 246 Views
  • 3 replies
  • 3 Helpful

EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Aces77 by • Explorer
  • 35 Views
  • 2 replies
  • 0 Helpful

E sim not activating

I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing i...

Jak07 by • Explorer
  • 27 Views
  • 2 replies
  • 0 Helpful

Cant register a mobile device to my EE account

Hi,I purchased a mobile phone and sim contract for my business late last year and at the same time I created a user account on the EE website. However I've never been able to register the phone to the account successfully, and therefore can't access ...

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TTJH by • Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful

EE App not working

The EE app and website are not working. An error message shows that says there is a problem. Have been an EE customer for years and not experienced this before. Have uninstalled and reinstalled, cleared the cache. This has been going on for a week no...

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