Community Activity

EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Aces77 by Explorer
  • 40 Views
  • 3 replies
  • 0 Helpful

Resolved! Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

Smatty305 by Investigator
  • 224 Views
  • 5 replies
  • 3 Helpful

Calls in Singapore

Hi EE community,I am supposed to be able to use my UK allowance in Singapore, data is working well but I have not been able to make any UK calls or local calls and I use the +44 and +65 prefixes but no luck.thanks in advance for any help 

Dtoon by Investigator
  • 47 Views
  • 6 replies
  • 0 Helpful

Cant register a mobile device to my EE account

Hi,I purchased a mobile phone and sim contract for my business late last year and at the same time I created a user account on the EE website. However I've never been able to register the phone to the account successfully, and therefore can't access ...

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TTJH by Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful

Wifi Controls not connecting new devices

Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...

Orpinder by Investigator
  • 94 Views
  • 5 replies
  • 1 Helpful

Smart hub plus port forwarding help.

Hi,So I have two gaming consoles. Series X and PS5. In call of duty: My PS5 has a moderate Nat type because my series x uses port 3074 for Xbox live.i change my series x to use a different port for Xbox live (on its advanced settings). I restarted my...

DraigSW1 by Investigator
  • 41 Views
  • 2 replies
  • 1 Helpful

Data in Japan

Hi everyone,currently on holiday in Japan, I want to double check here I’m not doing anything stupid;- on day 2 of the trip, using eSIM- bought e sim by mobal- eSIM setting is lte (I can select 5g) (connection bars top right look like exclamation mar...

T2048 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Compatible Printer

Along with it seems, many users I have great difficulty setting my HP Envy 6000 series printer to the EE Smart Hup Pro. I have created a compatible network but it still doesnt work. Very annoying. So techmates, what wireless printer would y'all recom...

Spyboy by Explorer
  • 6 Views
  • 0 replies
  • 0 Helpful

watch 7

Dear EE Customer Service, I am writing to formally raise a complaint regarding multiple misleading experiences I have had with EE, which have caused both financial and emotional distress. Firstly, I recently purchased a Watch 7 through EE. I am being...